Says"won" but didn't win

thegoodsforcheapsaz · Guest

Been a Gixen member for a long time. Woke up this morning and saw that I "won" several items for very low prices and was stoked. Then when I clicked on the item, they had actually gone for higher than my gixen page was showing and I did not win them, even though my snipe was still higher than where they ended. For example I had a snipe at $165 and on gixen it showed that I won the item for $66. I clicked on it and I didn't win it and it ended at $152...

This on top of the "Unknown Error" messages on items I would have won earlier this week has been pretty frustrating.

Can you let me know what the problem is and whether or not this is going to happen again?

Thanks

mario · Site Admin Joined: 03 Oct 2006 Posts: 7132

Can you please give me at least one item number?

Guest · Posted: Thu Aug 19, 2010 8:15 am Post subject:

Item # 130421723926

Guest · Posted: Thu Aug 19, 2010 8:20 am Post subject:

My apologies, when I originally would click on the ebay link it would just say the item has closed instead of "you won this item" It does now look like I won the item, but not for the price that is showing on my Gixen. Gixen shows that I won for a much lower price than I actually did. This is not nearly as severe of a problem, so my apology for the mistake. Still curious though why Gixen has the item listed as ending for much lower than it actually did.

Thanks

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mario · Site Admin Joined: 03 Oct 2006 Posts: 7132

I made a major server upgrade last night, so prices for items ending around that time may have not been updated. My main concern was that no snipes are missed.