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<table border="0" cellpadding="3" cellspacing="1" width="100%" class="forumline"> <tr> <th class="thCornerL" width="22%" height="26">Author</th> <th class="thCornerR">Message</th> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>Guest</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Wed Nov 16, 2016 2:35 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Hi, many thanks for your reply - much appreciated. As I was using Gixen at the time I assumed the error was related to Gixen. I'll follow your advice. <br />Thanks again <br />Dave</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>Rickajho</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Tue Nov 15, 2016 3:50 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Says right there in your report: <br /> <br /><span style="font-weight: bold">Application Name: Prospector.exe </span> <br /> <br />which has nothing to do with the Gixen website or the Gixen Desktop Manager software if you downloaded and installed that. <br /> <br />But there are several, and some dubious, programs that install and run an executable called Prospector.exe including Stock Prospector, Email Prospector, Lead Prospector, Dwarf Fortress Prospector (a game - not kidding)... And something called <span style="font-weight: bold">Prospector for eBay</span> which, again, has nothing to do with gixen. <br /> <br />I would strongly suggest you run a thorough virus and malware scan on the computer having the problem. And check your computer to see what program folders contain that prospector.exe file as well. Perhaps you installed a program you forgot about.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>ziggyjames</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Mon Nov 14, 2016 3:12 pm<span class="gen"> </span> Post subject: Gixen crashing and high memory usage</span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Hi, for some time now I've been experiencing problems with the Gixen front end. The first issue is that it will crash, I've pasted the info below. Also, it will periodically start using huge amounts of memory (up to 1GB) causing my PC to slow down and requiring Gixen to be restarted. Any ideas what could be causing this please? <br /> <br /> <br />Problem signature: <br /> Problem Event Name: APPCRASH <br /> Application Name: Prospector.exe <br /> Application Version: 3.18.5991.25850 <br /> Application Timestamp: 5748c899 <br /> Fault Module Name: mshtml.dll <br /> Fault Module Version: 11.0.9600.17631 <br /> Fault Module Timestamp: 54b33039 <br /> Exception Code: c0000005 <br /> Exception Offset: 00772889 <br /> OS Version: 6.1.7601.2.1.0.768.3 <br /> Locale ID: 2057 <br /> Additional Information 1: 02fd <br /> Additional Information 2: 02fdcbcb6da455b9ad7033a06d2a0d5c <br /> Additional Information 3: f29b <br /> Additional Information 4: f29b5bb79d7a80eee1df47b874081aaa <br /> <br />Read our privacy statement online: <br />go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 <br /> <br />If the online privacy statement is not available, please read our privacy statement offline: <br /> C:\Windows\system32\en-US\erofflps.txt <br /> <br /> <br />I've searched my hard drive for the DLL referenced above (mshtml.dll) and there's dozens of them, do we know which specific one this message refers to? <br /> <br />Versions installed <br />Gixen: 3.18.5991.25850 <br />Windows: 7 <br />Firefox: 49.0.1 <br />Internet explorer: 11.0.9600.17633IC <br /> <br />Many thanks <br />Dave</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> </table>
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