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[quote="Cupid"]Your 'Authorization' is not the same thing as your 'subscription '. The authorisation is administered from the second section of the 'Settings' page and must be renewed at least every 18 months as Ebay expires them after that, please see this blog for more details: https://www.gixen.com/blog/ebay-third-party-authorizations/ With respect to your over-payment, please email the details direct to Mario at the support address given on the [url=https://www.gixen.com/main/contact.php]Contact page[/url]. Please include your Gixen id and details of the payments as well as an explanation as to how you would like it to be resolved, he's always happy to provide refunds and correspondingly adjust subscription periods in these circumstances.[/quote]
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<table border="0" cellpadding="3" cellspacing="1" width="100%" class="forumline"> <tr> <th class="thCornerL" width="22%" height="26">Author</th> <th class="thCornerR">Message</th> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>mario</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Sun Feb 12, 2023 5:05 pm<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody"></span><table width="90%" cellspacing="1" cellpadding="3" border="0" align="center"><tr> <td><span class="genmed"><b>Anonymous wrote:</b></span></td> </tr> <tr> <td class="quote">Just lost an item because of this. No warning when using the Add to Gixen button on ebay that my authorisation had run out. Haven't seen any emails to warn of impending loss of auth either. Very disappointing.</td> </tr></table><span class="postbody"> <br /> <br />The main interface displays a warning and triggers an email to be sent. I will check if autosnipe extension does the same. It's possible that it doesn't, and if that's the case - my apology.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>Guest</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Sun Feb 12, 2023 10:24 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Just lost an item because of this. No warning when using the Add to Gixen button on ebay that my authorisation had run out. Haven't seen any emails to warn of impending loss of auth either. Very disappointing.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>Cupid</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Fri Feb 10, 2023 5:22 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">It's the second section entitled: <br /> <br />'<span style="font-weight: bold">eBay authorization status</span>' <br /> <br />it's still there for me.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>wally</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Fri Feb 10, 2023 1:28 am<span class="gen"> </span> Post subject: No eBay authorization appearing on Gixen settings page</span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Hello <br /> <br />The following message appears on Gixen: Your ebay authorization has expired or expires in less than 10 days. Please renew it on the Gixen settings page or your snipes may fail. <br />Went to settings page but simply no option for authorising?! Where am I meant to authorize if not appearing on settings page? <br />Any suggestion would be greatly appreciated</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>Cupid</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Mon Dec 05, 2022 3:52 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Your 'Authorization' is not the same thing as your 'subscription '. <br /> <br />The authorisation is administered from the second section of the 'Settings' page and must be renewed at least every 18 months as Ebay expires them after that, please see this blog for more details: <br /> <br /><a href="https://www.gixen.com/blog/ebay-third-party-authorizations/" target="_blank" rel="nofollow">https://www.gixen.com/blog/ebay-third-party-authorizations/</a> <br /> <br />With respect to your over-payment, please email the details direct to Mario at the support address given on the <a href="https://www.gixen.com/main/contact.php" target="_blank" class="postlink">Contact page</a>. Please include your Gixen id and details of the payments as well as an explanation as to how you would like it to be resolved, he's always happy to provide refunds and correspondingly adjust subscription periods in these circumstances.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>monaco497</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Sun Dec 04, 2022 9:56 am<span class="gen"> </span> Post subject: \"Your eBay Authorization has expired\"/Invalid A</span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">The last 4 items I've attempted to snipe (#374375848248) have not been processed. The error message reads "Invalid Authorization". I just renewed my subscription for 2 years, probably in error since I had a recurring renewal in place. I've now had two charges for PayPal subscriptions, one for my recurring renewal and one for my new 2 year subscription. How do I get a refund for the double charge and more importantly how do I get my snipes to work again?</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> </table>
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