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[quote="brtech"]Well, it seems to be some interaction between the password manager and the home page form. I did reduce the length of the password to 10 characters, but it didn't work with the password manager filling in the field. When I manually pasted the new password in, it worked. I have successfully logged in a couple of times as long as I manually paste the password in. Now all I need to do is remember that![/quote]
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brtech
Posted: Mon Mar 08, 2021 9:19 am
Post subject:
Well, it seems to be some interaction between the password manager and the home page form. I did reduce the length of the password to 10 characters, but it didn't work with the password manager filling in the field. When I manually pasted the new password in, it worked. I have successfully logged in a couple of times as long as I manually paste the password in.
Now all I need to do is remember that!
Cupid
Posted: Mon Mar 08, 2021 6:22 am
Post subject:
I would first try a password of around 10 characters.
However, if you don't wish to do that, or require more detailed support I think you will need to contact Mario direct, via email, at the support address given on the
Contact tab
above.
brtech
Posted: Mon Mar 08, 2021 5:44 am
Post subject: can't login/change password
I get a password doesn't match error. I request a password match. I choose a new password: 24-64 characters, mixed case, letters and numbers only. It says password changed. I try to login. Password doesn't match.
Repeated multiple times, same result.
Mac, Big Sur, Firefox, LastPass Password manager.
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