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[quote="Anonymous"][quote="Cupid"]kmzs, On the account that you have login failures for, have you set up the Gixen socks proxy in your browser and then attempted to log in to Ebay?[/quote] I found the socks proxy is the problem, I turned it off, then I can login. I just turned it on again, and it seems working currently as well.[/quote]
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Cupid
Posted: Thu Jun 30, 2016 5:12 pm
Post subject:
njd96,
There is no choice, I am afraid.
At the next attempt that you get wrong, in quick succession, Ebay assumes that someone is trying to hack your account... and so they take action not just against your account, but against all the others using that IP address.
So, if you are not able to recall your credentials exactly each time you come here, please verify them first by logging into Ebay direct, and not by trying to log in here.
You could try asking Ebay to review its own security procedures, but I think they are probably unlikely to do so if your request is based on the argument you have proposed here.
njd96
Posted: Thu Jun 30, 2016 2:13 pm
Post subject: Failed login attempts
Failed login lockouts after only 2 attempts are super frustrating. In this day and age, when you have to have an online account to do ANYTHING and when cyber security forces us to create different passwords for all of our dozens of online accounts, you should be given at least 5 attempts. What hacker or bot is going to guess your password in 5 attempts?
Cupid
Posted: Tue Jun 28, 2016 1:32 pm
Post subject:
When your account is suspended you have to wait an hour for the suspension to be lifted, it doesn't matter what browser you use.
*sandra_b*
Posted: Tue Jun 28, 2016 11:27 am
Post subject:
When I tried to log in 10 mins later it worked and with saved credentials
But just now some 2 hours later it again says too many failed attempts, so I deleted the saved credentials and typed them in again but it still failed.
So I tried a different browser without socks and that doesn't work either now !
Cupid
Posted: Tue Jun 28, 2016 10:05 am
Post subject:
Are you using any saved credentials in your browser?
If so I would recommend typing in the credentials from scratch and not using the saved ones.
*sandra_b*
Posted: Tue Jun 28, 2016 8:37 am
Post subject:
I'm now getting this too ?
I have Socks set correctly after an issue last week - forced password change on eBay and I got this error too, I waited an hour and then I was able to log in again.
But today I have only just turned on my PC and first time I try to log in I got this error ?
However, if I try to log in using another browser, say Edge with no proxy setup I can log in OK ?
Guest
Posted: Sun Jun 26, 2016 10:37 pm
Post subject:
Cupid wrote:
kmzs,
On the account that you have login failures for, have you set up the Gixen socks proxy in your browser and then attempted to log in to Ebay?
I found the socks proxy is the problem, I turned it off, then I can login. I just turned it on again, and it seems working currently as well.
Cupid
Posted: Sun Jun 26, 2016 9:05 am
Post subject:
kmzs,
On the account that you have login failures for, have you set up the Gixen socks proxy in your browser and then attempted to log in to Ebay?
kmzs
Posted: Sat Jun 25, 2016 11:44 pm
Post subject:
Me too. One of my account got working after I use a VPS, the other is still with the follow error:
Your account has been suspended for the following reason: Too many failed login attempts (2).
The suspension will automatically be lifted after one hour. Please verify your password on eBay first before trying again.
Cupid
Posted: Sat Jun 25, 2016 12:01 pm
Post subject:
Have you already contacted Mario by email?
wtjfree
Posted: Sat Jun 25, 2016 11:35 am
Post subject: suspended account
It comes again. It is gixen.com suspended my account.
Cupid
Posted: Fri Jun 24, 2016 3:14 am
Post subject:
This can occur because Ebay blocks you from logging in via the Gixen server even though you are using the correct credentials.
If the problem persists please email Mario direct at the support address given on the 'Contact' tab above. Please always include your Ebay id in emails.
wtjfree
Posted: Thu Jun 23, 2016 4:28 am
Post subject: account suspended
It was ok 3 hours ago.
and now is
Your account has been suspended for the following reason: Too many failed login attempts (2).
The suspension will automatically be lifted after one hour. Please verify your password on eBay first before trying again.
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