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[quote="pocket_money_trader"]Hi guys

This is very odd. I've been using the same password on eBay/Gixen for years but now I can no longer log on to the Gixen website with my eBay username and password even though the same username and password works fine on both the UK and US eBay sites.

I get this message trying to log on the Gixen site:

Password is not a match. Could not log you in. (33)

eBay refused your password. Please check the following:

1) Try to log in with the same username/password combination directly at the ebay website. If this fails, you have to resolve the problem with ebay directly.

2) If you use multiple languages / locales, check that your keyboard is set to the right one.

3) Some special characters presented a problem for Gixen in the past. If you use an unusual character in your ebay password, please let us know what it is (never email your full password, just the character in question).

4) If you changed your ebay password, the new password applies to Gixen as well. All the snipes scheduled with the old password are invalid and you have to re-enter them. You can no longer see the old sniping entries.

Have Gixen changed something? FYI my eBay password is 64 characters long - does Gixen no longer support such a long password?

Thanks[/quote]

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