| Author |
Message |
| mario |
 Posted: Wed Dec 13, 2023 6:02 pm Post subject: |
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mikaolavi,
It can't be the same. Are you using password managers? |
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| mikaolavi |
| Posted: Wed Dec 06, 2023 9:41 am Post subject: |
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| Quote: | mario: wrote
You must be using a different password. Reset it by using if unsure what it is, or if you use a password manager of any kind. |
Well I can login with my iPhone with the same password so that's a bit weird. |
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| mario |
| Posted: Wed Dec 06, 2023 9:28 am Post subject: |
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| You must be using a different password. Reset it by using https://www.gixen.com/forgotpassword.php if unsure what it is, or if you use a password manager of any kind. |
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| mikaolavi |
| Posted: Wed Dec 06, 2023 9:03 am Post subject: Login with iOS works, PC not |
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I don't get it. Three days ago I set a snipe successfully, today lost the snipe because invalid authorization (I would have won it, easily). Now I cannot log into my account on a PC with Edge or Firefox but on iPhone it works fine.
I attempted deleting all cookies and resetting password...still waiting for the code for that.
Never had this kind of issues....and I'm at loss... |
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| Cupid |
| Posted: Fri Dec 01, 2023 5:16 pm Post subject: |
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I'd recommend trying a different browser and/or computer.
If that does not resolve it, or isn't possible, please email Mario direct at the support address given on the contact page, include your Gixen id, a brief description of the problem and also what you've already tried to resolve this. |
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| Dixonscards |
| Posted: Fri Dec 01, 2023 4:53 pm Post subject: |
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I am getting the following error:
Password is not a match. Could not log you in (128).
I had this issue a week or so ago and was able to delete my cookies and then log in, but that isn't working this time around. |
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| mario |
| Posted: Sun Nov 26, 2023 11:49 am Post subject: |
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| Please email me and include your username. |
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| Captim |
| Posted: Sun Nov 26, 2023 7:24 am Post subject: unable to login on devices |
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| WTF? unable to log in on phone or tablet! Please fix! or provide phone support! Tried all the usual things. |
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| Cupid |
| Posted: Thu Nov 23, 2023 3:43 am Post subject: |
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| Quote: | | I STILL cannot log in! |
Have you also deleted the cookie as Mario recommended earlier in this thread ?
Have you also tried a different browser and/or a different computer ?
If so, the next thing to do is to contact Mario direct by email explaining the issue and what you've already tried to fix it, and including the id of the Gixen account affected, at the support address given on the Contact page. |
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| Guest |
| Posted: Wed Nov 22, 2023 11:41 pm Post subject: |
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| OK Now I have (apparently sucessfully) reset my password about 4 times - but I STILL cannot log in! |
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| Cupid |
| Posted: Tue Nov 21, 2023 5:05 am Post subject: Re: Cannot log in Nothing works |
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| Quote: | | Forgotten and cannot retr please email me my old username that was fully paid up |
You can get this outcome manually yourself, from:
https://www.gixen.com/main/register.php
That is by clicking the link in:
| Quote: | | Forgot your Gixen username? You can retrieve it here. |
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| Guest |
| Posted: Mon Nov 20, 2023 3:40 pm Post subject: |
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| Thanks Mario, everything's working fine now! |
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| JamesGBCWPS |
| Posted: Mon Nov 20, 2023 10:00 am Post subject: |
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| working again now :D |
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| Forgotten and cannot retr |
| Posted: Mon Nov 20, 2023 9:27 am Post subject: Cannot log in Nothing works |
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Cannot log in repeatedly today - was OK a week ago, now retuned from vacation and nothing works
So bad I have now forgotten my username but I had many months of subscription left.
I created a new user account but it does not work as it says I have had 4 snipes already this month when account has just been set up 10 minutes ago! Now I am uncertain what my old paid for username was...
These bugs make my old and new accounts useless today
Please email me with some support as on the forum I see that now everybody has the same problem or similar
My email is sandy.eisenATbtinternet.com. My new username made today and not working is sandy777, I am now uncertain what the old one was ...please email me my old username that was fully paid up so I can use it.
Dr Sandy Eisen in London a Gixen user for many years but not today and perhaps never again unless you fix this quickly |
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| patmattos |
| Posted: Mon Nov 20, 2023 7:33 am Post subject: password issue |
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| The ap still works fine on my phone. |
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| patmattos |
| Posted: Mon Nov 20, 2023 7:30 am Post subject: password issue |
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Could it be a browser issue:
running chrome on a chromebook here |
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| patmattos |
| Posted: Mon Nov 20, 2023 7:12 am Post subject: password issue |
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Password no match -
cleared cookies
reset password
no luck |
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| mario |
| Posted: Mon Nov 20, 2023 4:02 am Post subject: |
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| JamesGBCWPS, please email me and include your username. |
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| JamesGBCWPS |
| Posted: Mon Nov 20, 2023 1:03 am Post subject: not able to log in |
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| tried reset mail yesterday evening which did not help. Just deleted the 2 cookies and still no log in possible... |
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| mario |
| Posted: Sun Nov 19, 2023 9:54 pm Post subject: |
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There is - PHP 8, to which I had to upgrade the site treats cookies a little differently from previous versions. I addressed this, however a small minority of users are still having the problem until they actually delete the cookie.
I know it may seem like everyone is having the issue, when you are having it yourself and you see 10 more users having the same issue. However Gixen has a huge volume of users using it every minute, and number of users experiencing this problem is relatively small. I do not understand yet why anyone is having the issue, but I am looking into it and trying to replicate it, so far unsuccessfully.
In the meantime - solve your own problem by deleting this cookie. |
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| Guest |
| Posted: Sun Nov 19, 2023 8:39 pm Post subject: |
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| There must be an underlying issue here, or will every Gixen user need to delete their cookies? |
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| Jeremyg92 |
| Posted: Sun Nov 19, 2023 6:45 pm Post subject: Cookie Deletion |
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| I deleted my cookies... twice for good measure. Same issue! |
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| alin2000 |
| Posted: Sun Nov 19, 2023 6:23 pm Post subject: |
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| How can I delet coocies in Firefox? |
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| redcastril |
| Posted: Sun Nov 19, 2023 2:29 pm Post subject: password refused |
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| Worked for me too |
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| harveyzone |
| Posted: Sun Nov 19, 2023 1:22 pm Post subject: |
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Yep, clearing cache worked here too.
I had already tried a password reset, but didn't do it a second time. |
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| spikegix |
| Posted: Sun Nov 19, 2023 1:08 pm Post subject: |
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Thank you for the quick reply Mario,
Clearing the cookies solved it for me (no need to reset password). |
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| mario |
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| spikegix |
| Posted: Sun Nov 19, 2023 12:50 pm Post subject: same here |
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| same here, can't login |
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| redcastril |
| Posted: Sun Nov 19, 2023 12:12 pm Post subject: password refused |
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| Rejecting me as well |
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| mulder1013 |
| Posted: Sun Nov 19, 2023 12:00 pm Post subject: password reject |
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| rejecting my password too. item 256297855892 |
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| jeremyg92 |
| Posted: Sun Nov 19, 2023 11:44 am Post subject: Login error |
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| I'm having the same issue, i have 4 snipes up and don't know if they will even work let alone add the new ones i was hoping to! |
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| harveyzone |
| Posted: Sun Nov 19, 2023 11:16 am Post subject: |
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Same for me - cannot log in.
Reset the password (just in case) and still cannot get in. |
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| rkermer |
| Posted: Sun Nov 19, 2023 11:14 am Post subject: |
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| Same for me, a long-time Gixen user. Also started this morning. |
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| Guest |
| Posted: Sun Nov 19, 2023 10:40 am Post subject: Gixen refused your password |
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I'm getting this error on both of my accounts:
Password is not a match. Could not log you in. (33)
Gixen refused your password. |
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