Username
Password
Login is SSL protected. By clicking on "Log in Now" you agree to gixen.com terms of usage.
Forum is available in English only.


   SearchSearch     

Gixen Mirror Subscription

 
Post new topic   Reply to topic    Gixen.com Forum Index -> Support
View previous topic :: View next topic  
Author Message
chelski1210
Guest





PostPosted: Tue Jul 07, 2020 1:53 pm    Post subject: Gixen Mirror Subscription Reply with quote

Hi, I recently signed up and paid for your Gixen Mirror service but my account is still showing as I don't have the Mirror service active on my account but I have paid by paypal. Does this take time to activate?
Back to top
Cupid



Joined: 09 Aug 2007
Posts: 6280
Location: Bristol, UK

PostPosted: Tue Jul 07, 2020 2:13 pm    Post subject: Reply with quote

It's usually pretty quick.

Is it possible that you have set up more than one Gixen account ?

The payment should have a reference to the account that it relates to, is this exactly the same as the one you are looking at ?
_________________
Mark
Back to top
View user's profile Send private message
Guest






PostPosted: Tue Jul 07, 2020 9:36 pm    Post subject: Reply with quote

Thanks for the reply it looks like it's been activated now. 👍👌
Back to top
Rickajho
Guest





PostPosted: Fri Jul 10, 2020 11:15 pm    Post subject: Reply with quote

Friendly reminder: items placed in group bidding do not get mirrored.

Rick
Back to top
Guest






PostPosted: Tue Jul 14, 2020 4:59 pm    Post subject: Reply with quote

Hello,

How long did it take for your subscription to go through? I amhaving the same issue.
Back to top
bp122
Guest





PostPosted: Sat Jul 18, 2020 2:27 am    Post subject: GIXEN Mirror subscription Reply with quote

Same problem here. Paid for it a week ago, still not activated.
Back to top
Cupid



Joined: 09 Aug 2007
Posts: 6280
Location: Bristol, UK

PostPosted: Sat Jul 18, 2020 4:14 am    Post subject: Reply with quote

bp122,

Can you confirm that the Gixen id reference in the payment email, that you got from Paypal, is exactly the same as the Gixen id that you are logging in to ?

Otherwise you could also check that you only have one Gixen id set up using this page.
_________________
Mark
Back to top
View user's profile Send private message
duke6364gixen
Guest





PostPosted: Mon Sep 07, 2020 12:33 pm    Post subject: Gixen susbscription Reply with quote

I was charged twice for mirror service and do not have it activated. Here are the papal entries:

Aug 22, 2020
Recurring payment to GIXEN INC.
Completed
-$6.00 USD

Sep 3, 2020
Recurring payment to GIXEN INC.
Completed
-$6.00 USD
Back to top
duke6364gixen
Guest





PostPosted: Mon Sep 07, 2020 12:35 pm    Post subject: Gixen susbscription Reply with quote

I only have one id that I use since day 1.
Back to top
mario
Site Admin


Joined: 03 Oct 2006
Posts: 6556

PostPosted: Mon Sep 14, 2020 6:16 am    Post subject: Reply with quote

I cancelled one payment plan and issued a refund. When you subscribe to recurring payments, please don't subscribe twice.
Back to top
View user's profile Send private message Send e-mail
Display posts from previous:   
Post new topic   Reply to topic    Gixen.com Forum Index -> Support All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

© 2019 Gixen.com. Forum powered by phpBB © 2001, 2005 phpBB Group.