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Can not use Gixen yet I've paid until 2020

 
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moonbop
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PostPosted: Wed Jan 16, 2019 7:24 am    Post subject: Can not use Gixen yet I've paid until 2020 Reply with quote

I can not use Gixen as it asks for re-authorization yet I've paid until 2020.

I just paid another $8 and it still says I need to re-authorize my account but it's not working. Anyone else had this problem?

Here's the message (in red text) I get when I log it.

[b]Your ebay authorization has expired or expires in less than 10 days. Please renew it on the Gixen settings page or your snipes may fail. Your eBay authorization to Gixen has been revoked. Please renew it on the Gixen settings page or your snipes may fail
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PostPosted: Wed Jan 16, 2019 7:24 am    Post subject: Can not use Gixen yet I've paid until 2020

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Cupid



Joined: 09 Aug 2007
Posts: 5505
Location: Bristol, UK

PostPosted: Thu Jan 17, 2019 9:55 am    Post subject: Reply with quote

This is not asking you to pay more money.

It is pointing out that since the authorisation you gave for Gixen to place bids on your behalf only lasts for 18 months that will expire soon.

All you need to do is go to the settings page after you have logged in and use the link available there, below the payment options, in order to once again authorise Gixen to be able to place bid for you for a further 18 months.
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