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29mile Guest
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Posted: Mon Dec 04, 2017 8:06 am Post subject: EBAY verification check |
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This message appeared in my snipe box - please advise re item numbers 352219670756 & 222736611134
eBay Trust & Safety Error Filter Id: We are sorry, but the item you selected may not be purchased due to seller shipping restrictions or due to country-specific import/export or other relevant restrictions.<font color="#BEBEBE" size="
As a result I lost both auctions yet was able to bid manually on each item before the auction ended.
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29mile Guest
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Posted: Mon Dec 04, 2017 8:08 am Post subject: Re: EBAY verification check |
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[quote="29mile"]This message appeared in my snipe box - please advise re item number
222736611134
To ensure eBay remains a safe marketplace, we want to validate your identity before you purchase this item. Thank you for your understanding.<br /> <br /> Please follow the direct
As a result I lost the auction yet was able to bid manually on the item before the auction ended.
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juangrande
Joined: 09 Aug 2007 Posts: 890 Location: San Diego, California, USA
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Posted: Mon Dec 04, 2017 7:14 pm Post subject: |
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According to the [url=https://www.ebay.com/bfl/viewbids/352219670756?item=352219670756&rt=nc&_trksid=p2047675.l2565]bid history[/url] for [url=https://www.ebay.com/itm/1970-Omega-Speedmaster-Pre-Moon-145-022-69-ST-Tritium-/352219670756?_trksid=p2047675.l2557&nma=true&si=7%252BkNh%252BEP6hfQ3Kj9lZrxEjGHPzE%253D&orig_cvip=true&rt=nc]item 352219670756[/url], there were only two bidders, one of whom retracted their bid a day before the auction ended.
Did you make the bid that was retracted? If so, the seller probably blocked your subsequent bid. If not, then where is the bid you claim that you made manually?
Is your manual bid listed in the [url=https://www.ebay.com/bfl/viewbids/222736611134?item=222736611134&rt=nc&_trksid=p2047675.l2565]bid history[/url] for [url=https://www.ebay.com/itm/Gallet-Multichron-12-Chronograph-Jim-Clark-w-Excelsior-Park-40-68-/222736611134?_trksid=p2047675.l2557&nma=true&si=7%252BkNh%252BEP6hfQ3Kj9lZrxEjGHPzE%253D&orig_cvip=true&rt=nc]item 222736611134[/url]?
I ask these questions because it is unlikely that the eBay Trust & Safety error had anything to do with Gixen. _________________ John
If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra |
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Guest
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Posted: Tue Dec 05, 2017 2:52 am Post subject: |
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Yes for item 222736611134 I did post a manual bid earlier. Not suggesting any fault on Gixen's behalf just what to try to avoid the same ebay trust and safety error in future. |
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Gixen Advertisements
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Posted: Tue Dec 05, 2017 2:52 am Post subject: |
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Cupid
Joined: 09 Aug 2007 Posts: 7599 Location: Bristol, UK
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Posted: Tue Dec 05, 2017 10:59 am Post subject: |
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These seem like two entirely different and unrelated cases, other than that they both happened on the same account, of course.
For item 352219670756 are you are now saying that you did not place an earlier bid?.. Even though you claim that you did in your first post ?.... But you received the message posted in that first post for that auction ?.. Until this is clarified its hard to make a guess as to what happened.
It would appear that for the second item (222736611134), subsequent to your first bid having been accepted Ebay decided they needed further verification on your account... You'll probably continue to have issues until you complete that additional verification. Is this a fairly new account that you haven't bought much with, yet ? _________________ Mark |
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Guest
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Posted: Wed Dec 06, 2017 8:57 am Post subject: |
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Hi
The second item is the one that caused the problem of verification. I have been a member for many years and my account as far a I am aware is fully verified. I will check with ebay directly. |
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Cupid
Joined: 09 Aug 2007 Posts: 7599 Location: Bristol, UK
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Posted: Wed Dec 06, 2017 9:09 am Post subject: |
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I'd advise trying to place a few manual bids in order to see if you an replicate the issue via the Ebay site directly, and see what extra information it is they want you to provide to them. _________________ Mark |
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