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old user name trapears after name change

 
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mystic23
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PostPosted: Sat Sep 23, 2017 1:50 am    Post subject: old user name trapears after name change Reply with quote

original username ended with (****stic-1), name changed to end (***tic23) without the dash. But on the bid page, it shows [Scheduled bids: y***mystic-1 (1)]. So does the [y***mystic-1] show that it is account #1 for that email or that there are two separate accounts?
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Cupid



Joined: 09 Aug 2007
Posts: 6512
Location: Bristol, UK

PostPosted: Sat Sep 23, 2017 6:37 am    Post subject: Reply with quote

The one on the snipes page is supposed to be your Ebay account name, obscured with 3 asterisks.

So can we be clear here that it is just your Ebay name that we are talking about... or are you also referring to your Gixen id, which is now an entirely different account with entirely different credentials, or, at least, if you follow the recommended guidelines, it should be ?

Your Ebay account is linked to your Gixen account via the
Quote:
Your eBay authorization for eBay account
section of the settings page. If you have changed your Ebay account name, on Ebay, it may be necessary to re authorise your account using that option before Gixen updates that Ebay account name on your snipes page.
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22dollar
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PostPosted: Sun Nov 19, 2017 8:49 pm    Post subject: How do you remove old unused usernames from login column? Reply with quote

How do you remove old unused usernames from login column?

We have 4 that we no longer need and are now invalid
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Cupid



Joined: 09 Aug 2007
Posts: 6512
Location: Bristol, UK

PostPosted: Mon Nov 20, 2017 2:33 am    Post subject: Reply with quote

22dollar,

Do you mean that they come up when you click in the 'Username' box ?

If so that is a browser function, not something implemented by Gixen itself.

You can clear them from within your browsers settings, but obviously the exact instructions as to how to do that depend on which browser you are using.
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