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Wont log in to paid service

 
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djphilthy
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PostPosted: Mon Nov 13, 2017 5:31 am    Post subject: Wont log in to paid service Reply with quote

I have paid well in advance yet when i sign in on my phone now it accepts my username and password however shows me as unpaid. Its been doing this for about 2/3 months. Then sometimes it works fine. Ive logged out and then back in but it still doesnt work. Very frustrating. I love gixen so much that im happy to pay for it. Please help.
Phil
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Joined: 09 Aug 2007
Posts: 6320
Location: Bristol, UK

PostPosted: Tue Nov 14, 2017 4:42 am    Post subject: Reply with quote

Is djphilthy your Gixen id ?

Is your Ebay id different from your Gixen id ? That is recommended but not enforced.

Only Mario can look into the details behind the scenes, he can be contacted directly via email at the support address given on the Contact tab above.
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