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Another HTTP TIMEOUT (77) problem

 
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PeterHyde
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PostPosted: Mon Oct 02, 2017 12:06 am    Post subject: Another HTTP TIMEOUT (77) problem Reply with quote

I lost an item last night due to a HTTP TIMEOUT (77) error - Ebay item 152715839098.

My bid amount was 56, the winning bid was 47.09
I won a separate item from the same seller three minutes later so it was not a shipping issue.

Any ideas, am I able to rely on Gixen for sniping, or was this my issue?

Thanks.
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Cupid



Joined: 09 Aug 2007
Posts: 6503
Location: Bristol, UK

PostPosted: Mon Oct 02, 2017 2:13 am    Post subject: Reply with quote

Was this snipe Mirrored, and if so what was the status on the Mirror tab ?
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PeterHyde
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PostPosted: Tue Oct 03, 2017 2:16 pm    Post subject: Reply with quote

Not mirrored, is this something I have to do?
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Rickajho
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PostPosted: Tue Oct 03, 2017 6:14 pm    Post subject: Reply with quote

Nothing involving critical timing on the internet is 100% perfect, which is why the mirror service is offered. For $6.00 a year it provides an additional server operating from a different location, which also attempts to place your bid should the main server not be able to do so due to something like a timeout error.
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Cupid



Joined: 09 Aug 2007
Posts: 6503
Location: Bristol, UK

PostPosted: Wed Oct 04, 2017 1:26 am    Post subject: Reply with quote

I also asked, because it would be extremely unusual to get this error on two servers without there actually being some different problem with the snipe... When that situation was investigated recently it was found that Gixen had interpreted a different error incorrectly, and I wanted to first see if it was also possible that was the case here.

Only Mario has the required access to the servers in order to investigate further, he can be contacted directly via email at the support address given on the Contact tab above.

That said, if you use this service on anything like a regular basis then a Mirror subscription is definitely recommended.
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