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Won't accept login

 
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Brewskie
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PostPosted: Sun Nov 13, 2016 9:27 am    Post subject: Won't accept login Reply with quote

Won't let me login, now locked out
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Cupid



Joined: 09 Aug 2007
Posts: 6194
Location: Bristol, UK

PostPosted: Sun Nov 13, 2016 10:16 am    Post subject: Reply with quote

Is that via the interface here on the website, or via the Gixen Desktop Manager?

Was it claiming that your credentials were not a match, or something else?

Have you ever logged into this site before?

Are you using your Ebay id, and not trying to use your email address to log in?

Is your Ebay id Brewskie?

Suspensions for wrong credentials are lifted after an hour or so, but please once again ensure you can log in directly to Ebay before trying again here.
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Brewskie
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PostPosted: Sun Nov 13, 2016 11:05 am    Post subject: Reply with quote

No changes, just suddenly stopped working.

Not accepting password and both are the same.

Tried in Firefox, Chrome and IE

I can't try to fix when Gixen keeps locking me out

I've only a couple hours left before I miss a bid chance too
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Brewskie
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PostPosted: Sun Nov 13, 2016 11:09 am    Post subject: Reply with quote

Oh

My ID on eBay is: ornamentalplasterer

Gixen is telling me that the pass doesn't match

I've used Gixen too many times to count Smile
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Cupid



Joined: 09 Aug 2007
Posts: 6194
Location: Bristol, UK

PostPosted: Sun Nov 13, 2016 11:43 am    Post subject: Reply with quote

In that case Ebay must be blocking your login via the Gixen server, for some reason.

Have you by any chance accidentally entered the wrong credentials anywhere at all recently, either directly or via an attempt to log into Gixen?

Or changed your password on Ebay and then logged into Gixen soon after?

Or changed the location that you usually log into Ebay from?

These are some of the triggers that Ebay have to taking such measures against you.... fortunately they seldom last more than a day or so... I know that's not much help for today... but, at least, you know about it now, and what might have caused it...

It might be time to use Ebays' standard proxy bidding for today, then try again with Gixen tomorrow...
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Brewskie
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PostPosted: Tue Nov 15, 2016 12:15 pm    Post subject: Reply with quote

I finally got in, but missed my chance at the eBay item Sad
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