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EBAY ERROR: LOGIN TIMEOUT (1)

 
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6679

PostPosted: Mon Mar 19, 2012 8:10 pm    Post subject: EBAY ERROR: LOGIN TIMEOUT (1) Reply with quote

There was a major outage tonight, caused by backbone fiber line rupture some 30 miles from the main Gixen hosting facility, as I was informed by CoreNetworks. The snipes were failing between 5.28pm PDT and 8.52pm PDT with the "LOGIN TIMEOUT" message.

The mirror server was fortunately operating flawlessly during this time, so mirror subscribers should not be affected by this, except for any scheduled group bids.

The entire Gixen site is operational again now, and snipe execution and site accessibility are back to normal.

My apologies to the affected users.


Last edited by mario on Thu Mar 22, 2012 5:02 pm; edited 1 time in total
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DavidMetcalfe
Guest





PostPosted: Mon Mar 19, 2012 9:08 pm    Post subject: downtime Reply with quote

Not an impressive first start for a paying customer, but I'll cede that it was outside of foreseeable circumstances.

An Ebay timeout with the mirror caused the snipe on my bid to fail, so I can't attest to much on the other server.

I don't know how often interruptions or outages occur with this service, but having your website separate from the sniping servers might have helped to get word out to the users. That or at least a Twitter account. Seems silly and dated not to.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6679

PostPosted: Mon Mar 19, 2012 9:16 pm    Post subject: Reply with quote

If you are a mirror subscriber, I guarantee you that your snipe did not fail because of outage on the main server. Mirror server was completely unaffected. Click on the "Gixen Mirror - Miami" tab to see the status. Snipe on the mirror server was either won, your bid was too low, or there was a problem unrelated to the outage, such as an account problem.

Mirror server worked flawlessly during this time, as it was designed to do.
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kenan35
Guest





PostPosted: Mon Mar 19, 2012 10:48 pm    Post subject: happened to me too with mirror Reply with quote

i got hit by this error multiple times this week
they were both on mirror and main server


251015728437
251015729678
251015731794
300677822345
251015734702
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Cupid



Joined: 09 Aug 2007
Posts: 6505
Location: Bristol, UK

PostPosted: Tue Mar 20, 2012 2:15 am    Post subject: Reply with quote

kenan35,

What is the status the Gixen has given these in the Mirror tab?
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Mark
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6679

PostPosted: Tue Mar 20, 2012 5:06 am    Post subject: Re: happened to me too with mirror Reply with quote

kenan35 wrote:
i got hit by this error multiple times this week
they were both on mirror and main server


You got this status only on the main server. Mirror status is:

251015728437 - WON
251015729678 - BID UNDER ASKING PRICE
251015731794 - WON
300677822345 - OUTSNIPED
251015734702 - OUTBID

You can see the status if you click on "Gixen Mirror - Miami" tab. There wasn't a single failure for any of these auctions on the mirror server.
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Dean
Guest





PostPosted: Tue Mar 20, 2012 6:17 am    Post subject: Reply with quote

mario wrote:
The mirror server was fortunately operating flawlessly during this time, so mirror subscribers should not be affected by this, except for any scheduled group bids.


Boy, was I glad I subscribed to Gixen Mirror! Imagine my initial shock when I saw the timeout message for my dozen or so scheduled bids. But then I checked the Mirror tab and saw that most of my bids resulted in auction wins. Thank you, Mario, for offering this service and for also providing the Mirror at such a reasonable rate! Anyone would benefit by paying the small annual fee to join. As for me, I'm sure I saved more than $6 worth of aggravation -- MUCH more -- last night when the Mirror came through for me!
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kenan35
Guest





PostPosted: Wed Mar 21, 2012 12:24 am    Post subject: did not notice, sorry Reply with quote

sorry mario
did not notice actually i won one of them

anyway
i love your service
just thought gixen became a nuisance and ebay did something to kill it. glad it is not the case .
regards all
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