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Outbid but my bid was waaay higher than the winner?

 
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Aavangaar
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PostPosted: Mon Nov 01, 2010 4:17 am    Post subject: Outbid but my bid was waaay higher than the winner? Reply with quote

Mario,

I do not understand how this one got away?! Sad

I was watching this item 120637098009 for 10 days and appeared to have it in the bag but fo rsome reason I didn't... Evil or Very Mad

My snipe was set at $153 USD with the winning bid only $63 USD.

Can you please let me know what happened as Gixen.com is usually so reliable.

Cheers from OZ

Peter
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7153

PostPosted: Mon Nov 01, 2010 4:34 am    Post subject: Reply with quote

Peter, yesterday just at that time (18.00 PDT) there was an issue that caused many snipes to fail. I checked the logs, and seems that this snipe was indeed late, but the response page was erroneously recognized as "OUTBID".

I am still trying to determine what caused the problem. At first I thought it was ebay that caused this, as both main and mirror servers were affected, but now some indicators from the logs show that the problem might have been on my side, and that one of the processes may have caused servers to overload. I have made the necessary fixes since then.

I sincerely apologize for this, I hope you can find a similar item again.
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Cupid



Joined: 09 Aug 2007
Posts: 7630
Location: Bristol, UK

PostPosted: Mon Nov 01, 2010 4:35 am    Post subject: Reply with quote

This was within the timeframe that Mario posted about here:

http://www.gixen.com/forum/viewtopic.php?t=4721

Mario is talking in PDT time, so you will see different times in different time zones.
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Mark
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Aavangaar
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PostPosted: Mon Nov 01, 2010 4:57 am    Post subject: Reply with quote

Mario/Cupid,

Thanks for the response. Unfortunately I was at work and EBay is a banned site so I could not bid live! Sad

I do hope I find another as I know there was 100 prepared for this experimental flight but this was the first I had seen in 10 years!

That said, I am still a big fan, highly recommend the mirror subscription (which I would have thought would have alleviated the above problem!)

Keep up the good work!

Cheers from OZ,

Peter
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PostPosted: Mon Nov 01, 2010 4:57 am    Post subject:

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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7153

PostPosted: Mon Nov 01, 2010 5:42 am    Post subject: Reply with quote

Peter, please email me. If possible at all, I want to make this up to you in some way, as in this case your bid failed likely due to Gixen error despite you being a mirror subscriber. And that shouldn't have happened.
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cardigancanyon
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PostPosted: Mon Nov 01, 2010 6:07 am    Post subject: me too! Reply with quote

130447401475 Levi s Men s 511 Skinny Jeans --- 29 x (by shern34)
ENDED 10.01 4.19 USD OUTBID

I woke up this morning so sad that I lost these jeans and then very shocked when I looked closer and discovered that had I bid more then double the closing price. I have 2 more items ready to close in a few hours. Am I safe?
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7153

PostPosted: Mon Nov 01, 2010 7:18 am    Post subject: Reply with quote

cardigancanyon, Gixen was late for this one. The status was erroneously recognized as "OUTBID" - this will be fixed soon.

As for your remaining items, they should be fine, they do not have an increased chance of failing.
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