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renault-centre
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PostPosted: Sun Oct 31, 2010 10:01 am    Post subject: unknown error Reply with quote

Item number 260682699376
Id renault-centre

Please explain why I didn't win this ?

regards
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7153

PostPosted: Sun Oct 31, 2010 10:38 am    Post subject: Reply with quote

eBay wants you to verify your account. Below is the error ebay returned to Gixen.

---
Attention Buyer


To help protect your account, we limit the amount of items purchased by a single account at any one time.

This buying limit is temporary. You can come back soon and buy more items.

Protect your eBay Account: eBay will never ask you to enter your personal information - such as credit card number, password, or other -- in an email.
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renault-centre
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PostPosted: Sun Oct 31, 2010 10:43 am    Post subject: Reply with quote

How do i do that, I've got items ending in about 10 mins
regards
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renault-centre
Guest





PostPosted: Sun Oct 31, 2010 10:44 am    Post subject: Reply with quote

How do i do that, I've got items ending in about 10 mins
I just manually put a bid in to see if it asked me to verify but nothing it put the bid in.
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PostPosted: Sun Oct 31, 2010 10:44 am    Post subject:

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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7153

PostPosted: Sun Oct 31, 2010 10:48 am    Post subject: Reply with quote

Log in to ebay, go to "My Ebay" and look for option "Verify account" or similar in menus on the left side. I am not sure where it is since I verified my personal account ages ago.
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renault-centre
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PostPosted: Sun Oct 31, 2010 10:51 am    Post subject: Reply with quote

I'm not sure why its saying this, We have had this business account with over 1800 feedback for years.
I've looked for 'Verify account' and can't find any thing ebays letting us bid but the bits on gixen are still failing
regards
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renault-centre
Guest





PostPosted: Sun Oct 31, 2010 10:53 am    Post subject: Reply with quote

We also have a ebay store on the same account so we must be Verified to open that
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renault-centre
Guest





PostPosted: Sun Oct 31, 2010 11:20 am    Post subject: :( Reply with quote

I've just changed the way we pay the fee's from paypal to credit card and we still have this limit, Its letting me bid on things ending in a couple of days but not stuff ending today.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7153

PostPosted: Sun Oct 31, 2010 12:32 pm    Post subject: Reply with quote

I would contact ebay customer support and resolve this with them. This has nothing to do with sniping, as the same would happen with manual bids.
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renault-centre
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PostPosted: Sun Oct 31, 2010 12:44 pm    Post subject: :( Reply with quote

I understand its ebays side but just though you might know some extra info as your always working with ebay.

Any way i contacted live support and they are telling me theres a problem with my account


"Rebecka
Since it still doesn't work, I'll have this error reported to a speci-alist so we can investigate on why it's still blocking you.
20:36:41 renault-centre
are there any 'specia-lists' working now ?
renault-centre
Whats my next steps ??
20:39:39 Rebecka
I understand. I apologize for the inconvenience but rest assured we will be working to fix this as soon as possible. You may also have the sellers contacted and ask them if they can have the auctions ended and have you buy the items using Buy It Now when they relist.
20:40:31 renault-centre
Will some one be in touch with me ?? or do i have to just wait and hope Smile"
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renault-centre
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PostPosted: Sun Oct 31, 2010 1:04 pm    Post subject: Double Reply with quote

While i have this thread open. look into my account renault-centre
and you will see "130447884779" has doubled in my list not sure why this happens it happened the other day as well and i had three of the same item.

Smile
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