AUCTION RESTRICTED: REQUIREMENTS NOT MET??

seanscottrogers · Guest

I noticed I missed an auction (320519799127) with this error message. I've purchased (sniped) many auctions from this seller, who ships to the same country as I am (US). Yes I lost the auction when my price was much higher than the winning bid...

Other reports suggest a shipping conflict, but that should not be the case here...

seanscottrogers · Guest

This just cost me another auction (320520273928). Should I assume I can no longer use Gixen? Really frustrating...

mario · Site Admin Joined: 03 Oct 2006 Posts: 7131

The country is not a restriction that forbids you from bidding - the seller limited a number of items a single buyer can buy. See below:

This seller has set buyer requirements for this item and only sells to buyers who meet those requirements.
You are unable to bid on or buy this item because:
#
You are currently winning or have bought the maximum-allowed number of this seller's items in the last 10 days.

seanscottrogers · Guest

Thanks Mario!

I will happily avoid posting these types of issues if there was a way I could tell this from the error - could you consider enhancing the requirement error with details? I did verify that trying to bid on another auction by the same seller produced the same result, so you must be getting what Ebay is returning when trying to bid.

Regards,
Sean

Gixen · Advertisements

mario · Site Admin Joined: 03 Oct 2006 Posts: 7131

Sean, I already do that for the most common messages (e.g. shipping country restricted, or account verification needed), but this one is not as common at all. In fact, this restriction seems harmful to the seller, and I don't know why would anyone impose it.

seanscottrogers · Guest

[quote]In fact, this restriction seems harmful to the seller, and I don't know why would anyone impose it.[/quote]
Ditto! I know this seller well and for closure, I'll report back when I hear what happened. Hopefully it's nothing wrong with eBay.

As for the request, perhaps a small link that says "eBay Details" or something that just spits out the error Gixen got when trying to bid - that way you don't have to special case the Auction Requirements handling.

Thanks again.

seanscottrogers · Guest

Just for closure, the seller was unaware that they had a buying limit, which caused this error.

Thanks for the info.

FranceBidder · Guest

Hi,

I have had the 'country restricted' reason for having my bid cancelled. The problem is that I have asked the seller whether they will post to me. However, I presume the fault lies with the listing not having France in the postage options.

Is there any way around this issue, as I have missed two great opportunities. It is typical for a bidder not to list your country, but when you email them, they agree to post it.

Cheers,

F

Cupid · Joined: 09 Aug 2007 Posts: 7599 Location: Bristol, UK

From previous discussions on this subject it appears that the seller does not necessarily have to alter the shipping options, but they do have to allow internatiional shipping.

I think they may also have the option to specifically approve bids from buyers that they specify are allowed to bid.

In any case, when this restriction is in place, only the seller can remove it, there is no work around that a sniping site can provide.
_________________
Mark

nochkin · Guest

[quote="FranceBidder"]Is there any way around this issue, as I have missed two great opportunities. It is typical for a bidder not to list your country, but when you email them, they agree to post it.[/quote]
The only workaround is to place a minimum manual bid. If your manual bid works, your snipe should be fine too. If not, ask the seller to add you.

altroniks · Guest

Hi,

i've missed auction 190391353543 getting "COUNTRY RESTRICTED" message. After reading posts about this problem i tried manually to bid with small amount for another similar auction 290429700302 from ebay.com and ebay.co.uk. It was successful. Both auctions are in the UK and to UK only. I'm from Estonia.
I compared all shipping details and it was 100% same... But i found that the 1st auction's page the shipping tab has the button "get rates" for calculating costs. The 2nd have not.
I'm programmer and i understand how ebay generates a page. I think maybe ebay puts this manual submitting button for the <form> if other countries are restricted. But with international shipping allowed ebay generates a page with automatic "option onChange". Automatically it may do change countries, but manually "get rates" from domestic shipping carriers.
It is my logic only.

Mario, i'm sure you are understanding what i mean and you can easly check it.
Hope it will improve more your great service!
I've tried it 2 times only with 50% success... Smile

Thank you!

mario · Site Admin Joined: 03 Oct 2006 Posts: 7131

altroniks,

In fact I cannot check it - only the seller knows what restrictions he/she put in place, and these can be different for different listings. Note that this is not a restriction that ebay automatically places, it's the choice the seller made.

altroniks · Guest

Yes, I understand it all. But I'm talking about if a listing has this restriction applied then html code of its page may have "get rates" button. So Gixen can read this page before any bids for knowing about possible problem and warn about it.
Of course if it is so. You can look for logs and compare unsuccesseful snipes.

Cupid · Joined: 09 Aug 2007 Posts: 7599 Location: Bristol, UK

I understand what is being said, that the 'Get Rates' button on the 'Postage and Payments' tab may only be present when there is a restriction to the country where the listing has been made.

A sample of two auctions is really too small to indicate whether this is actually a causal relationship, but perhaps it deserves a little more investigation, to either prove or disprove the hypothesis.

Slightly off topic, but I have noticed a difference in the page flow when I try to bid on an auction of a seller that has put resrictions on my bidding... when I place a bid from the 'Bid History' page, if there is a restiction I get the standard 'Bid Confirm' page... however if there is no restriction (the normal case) I get the 'Review and confirm your bid' screen/form/page in the overlay plains on the same page... this way I am able to tell that there is a restriction without actually confirming any bid. I have proved this over a sample of maybe 10-20 auctions, so I am quite confident about this.
_________________
Mark

mario · Site Admin Joined: 03 Oct 2006 Posts: 7131

[quote="altroniks"]Yes, I understand it all. But I'm talking about if a listing has this restriction applied then html code of its page may have "get rates" button. So Gixen can read this page before any bids for knowing about possible problem and warn about it.
Of course if it is so. You can look for logs and compare unsuccesseful snipes.[/quote]

I don't think this is related to each other at all...

FranceBidder · Guest

Ah, so the problem is with eBay's restriction put on by the seller.
That's a real pain, as I had permission from the seller, but they had clearly not modified their 'allowed countries list'.

Thanks for the help Mario and thanks for your response!

All the best,

F

Cupid · Joined: 09 Aug 2007 Posts: 7599 Location: Bristol, UK

[quote="Cupid"]Slightly off topic, but I have noticed a difference in the page flow when I try to bid on an auction of a seller that has put resrictions on my bidding... when I place a bid from the 'Bid History' page, if there is a restiction I get the standard 'Bid Confirm' page... however if there is no restriction (the normal case) I get the 'Review and confirm your bid' screen/form/page in the overlay plains on the same page... this way I am able to tell that there is a restriction without actually confirming any bid. I have proved this over a sample of maybe 10-20 auctions, so I am quite confident about this.[/quote]

An update on this, for those that are interested, as I got it a bit wrong... when there is a restriction on my bidding I do get the 'Bid Confirm' panel in the overlay plains (when bidding from the 'Bid History' page), however when I confirm it, then I get the normal confirm page, they want me to confirm again... at that point I know there is no point as the bid will be rejected.
_________________
Mark

annabella · Guest

Well,Cupid!In the end how to recognize the sellers restriction?
If,they the page want to confirm again?
Please i need of your help,because i want to know to trust gixen about this action or to bid it alone to the 10 sec?

280515089166

BR annabella

Cupid · Joined: 09 Aug 2007 Posts: 7599 Location: Bristol, UK

What I was talking about is placing a bid from this page:

http://offer.ebay.co.uk/ws/eBayISAPI.dll?ViewBids&item=280515089166

what I find is that when there is a restriction, I confirm the bid on the panel that appears over this page, but then get redirected to the normal confirm page.

This does not really help greatly as if there is no restiction your bid is accepted when you confirm it... so you can use this method and not have your bid rejected, however if there is no restriction your bid will be accepted.

So if you use it you should only bid the minimum amout that you can.

I only like it because I dont have to actually registered a failed bid, and I can then use a different eBay account to place the bid I want to.
_________________
Mark

mario · Site Admin Joined: 03 Oct 2006 Posts: 7131

[quote="annabella"]Well,Cupid!In the end how to recognize the sellers restriction?
If,they the page want to confirm again?
Please i need of your help,because i want to know to trust gixen about this action or to bid it alone to the 10 sec?

280515089166

BR annabella[/quote]

Annabella, this is not a question of trusting Gixen at all. If the auction in question is restricted you will get the identical result even if you bid manually.

Cupid · Joined: 09 Aug 2007 Posts: 7599 Location: Bristol, UK

[quote="mario"] this is not a question of trusting Gixen at all. If the auction in question is restricted you will get the identical result even if you bid manually.[/quote]

Ah yes, absolutely, I assumed Annabella already understood that and was hoping to detect a restriction and persuade the seller to remove it.

The best advise here (mine included) appears to be that if you suspect there is a restriction try placing a small bid on the item, and if you are unable to do so ask the seller if they will remove that restriction.
_________________
Mark

annabella · Guest

Hello again!
I'm sorry about this ,you don't know how many the gixen help me!

Now the seller add my ID!I hope to get it

BR :annabella

nochkin · Guest

[quote="Cupid"]... and if you are unable to do so ask the seller if they will remove that restriction.[/quote]
And not just ask, but actually go and check to make sure you can place a bid. I saw many times when seller said "yes, sure", but the restriction was not lifted and so snipe failed.