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Cannot bid

 
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Sly30
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PostPosted: Sat Oct 17, 2020 3:09 am    Post subject: Cannot bid Reply with quote

I 'm entering Ebay item number and max bid and it dosn't work! I've used GIXEN successfully over a few years and upgraded to the mirror but now it won't work. Is Gixen down?
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sly30
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PostPosted: Sat Oct 17, 2020 3:23 am    Post subject: Reply with quote

Its item 392978405907. The item will show only on Import watch list, but impossible to modify the bid (it's at 0)
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6585

PostPosted: Sat Oct 17, 2020 5:26 am    Post subject: Reply with quote

What happens when you try to edit it? Once you click on "Edit" use the same fields you used to enter the snipe. The row in which the snipe is will turn red, but the edit fields will be all the way below.
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Keepitsharp
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PostPosted: Sat Oct 17, 2020 8:25 am    Post subject: Reply with quote

Newly signed up after inactive with Gixen for awhile. I am having what appears to be the same exact problems. Editing highlights the listing, but no entry for bid can be made. Stays at zero.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6585

PostPosted: Sat Oct 17, 2020 8:47 am    Post subject: Reply with quote

Where are you trying to make edits? You should use the same fields for editing you are using to add an item. Once you click on "Edit" they populate the existing bid and item id. You can modify the amount and then click on "Modify".
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Sly30
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PostPosted: Sat Oct 17, 2020 1:33 pm    Post subject: Reply with quote

Tried editing, not working. Items ends tomorrow, guess I'll pass on this one Sad
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sly30
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PostPosted: Sat Oct 17, 2020 1:49 pm    Post subject: Reply with quote

tried editing from watchlist, clicked edit, than it turns red, put an amount int hte proper box, than nothing happens. Still 0. Did this like 30 times. I'm also a old/new user. I didnt use gixen for awhile, than had to subscribe again.
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Keepitsharp
Guest





PostPosted: Sat Oct 17, 2020 2:52 pm    Post subject: Reply with quote

I am still experiencing the very same. I have very successfully used Gixen in the past. There must be some obstacle (permissions?) that we are not aware of? ebay says I have authorized Gixen. Just don't know.....
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6585

PostPosted: Sat Oct 17, 2020 2:59 pm    Post subject: Reply with quote

And you clicked on "Modify" after changing your max bid?
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Sly30
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PostPosted: Sat Oct 17, 2020 8:03 pm    Post subject: Reply with quote

Yes, right after putting the max bid and clicking 'modify' the bid disapears.
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Sly30
Guest





PostPosted: Sat Oct 17, 2020 8:12 pm    Post subject: Reply with quote

When I check my history, I see all the bid attemps...but all amounts are at 0.00 there is at least 30 attemps. I tried bidding on another item, didnt work either
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6585

PostPosted: Sun Oct 18, 2020 6:04 am    Post subject: Reply with quote

Can you email me and include your username? I may need to ask for information that's not for forum.
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Keepitsharp
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PostPosted: Sun Oct 18, 2020 9:01 am    Post subject: Reply with quote

Well, just came back to try again. My auction comes up in 10 hours.
Worked! Did nothing different, however. I am all set and ready to bid with a real dollar amount! Hope sly30 has same luck. Thanks if there was some fix other than patience!
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sly30
Guest





PostPosted: Sun Oct 18, 2020 10:44 am    Post subject: Reply with quote

The auction ends in 2h, did a final attempt and it worked.
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