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why is my account still locked after I paid?

 
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Kork
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PostPosted: Thu May 14, 2020 5:45 am    Post subject: why is my account still locked after I paid? Reply with quote

I paid but my account is still locked and I am not able to use glixen services
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Cupid



Joined: 09 Aug 2007
Posts: 6082
Location: Bristol, UK

PostPosted: Thu May 14, 2020 6:06 am    Post subject: Reply with quote

What exactly is the error message that you are getting ?
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RussBlackout
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PostPosted: Sat May 23, 2020 5:14 am    Post subject: Paid but still getting error Reply with quote

I have also, paid the subscription, via paypal, but still showing "Your ebay authorization has expired or expires in less than 10 days. Please renew it on the Gixen settings page or your snipes may fail." It won't let me use the services.
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RussBlackout
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PostPosted: Sat May 23, 2020 5:20 am    Post subject: Paid but still getting error Reply with quote

When trying to place bid it shows "Your authorization is no longer valid. Please re-authorize Gixen on the Gixen settings page (1)." This is AFTER I've paid.
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Cupid



Joined: 09 Aug 2007
Posts: 6082
Location: Bristol, UK

PostPosted: Sat May 23, 2020 5:49 am    Post subject: Reply with quote

RussBlackout,

You don't pay to set up the authorisation that allows Gixen to place your bids on Ebay.

You can set this up via the second section of the Settings page which you get to by pushing the Settings button after you have logged on here. It should take just a couple of minutes for you to do this.

This is different from your Mirror subscription which you paid for.
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RussBlackout
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PostPosted: Sat May 23, 2020 5:55 am    Post subject: Paid but still getting error Reply with quote

Thanks! it worked. My bad Very Happy
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