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My Account - Can't Use Mirror Even Though I Have Subscribe

 
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robsparkz
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PostPosted: Sat Nov 30, 2019 12:49 pm    Post subject: My Account - Can't Use Mirror Even Though I Have Subscribe Reply with quote

Hi there,

I had this same problem last year (and ended up just using the free sniping service).

I have subscribed to the recurring mirror service and reauthorised my eBay account but I'm still being asked to subscribe again. I am also unable to see my history. Can anyone help me please?
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6288

PostPosted: Sat Nov 30, 2019 3:09 pm    Post subject: Reply with quote

This typically happens when users register more than one account and forget about it, and use one on which there is no mirror subscription.

You can see all your accounts by using:

https://www.gixen.com/forgotusername.php

You can reset your password by using:

https://www.gixen.com/forgotpassword.php

And if this doesn't work - please email me.
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Guest






PostPosted: Sat Nov 30, 2019 4:01 pm    Post subject: Reply with quote

I only have one Gixen and one eBay account...
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6288

PostPosted: Mon Dec 02, 2019 1:57 am    Post subject: Reply with quote

Please email me, and I will check. Include your username.
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robsparkz
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PostPosted: Mon Dec 02, 2019 10:55 am    Post subject: Reply with quote

I have emailed you thank you!
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snyderzzz
Guest





PostPosted: Sun Dec 08, 2019 9:57 am    Post subject: Reply with quote

Hi,

I just renewed with $8 last week and my acct says expired, but also at bottom says good to dec2 2020. Credit card went through and everything.

Please advise, I cant place my bid.
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Cupid



Joined: 09 Aug 2007
Posts: 5689
Location: Bristol, UK

PostPosted: Mon Dec 09, 2019 4:11 am    Post subject: Reply with quote

snyderzzz,

That sounds more like the authorization that you gave Gixen to bid on Ebay has expired.

Ebay require you to renew that at least once every 18 months as they expire it, this can be done via the settings page, free of any charge.
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Mark
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