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End of auction emails

 
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stillconfused
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PostPosted: Sun Sep 10, 2017 9:02 am    Post subject: End of auction emails Reply with quote

I wondered if there is some reason I no longer get the end of auction emails Gixen used to send.

I have notifications set to on

The email address is current
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Cupid



Joined: 09 Aug 2007
Posts: 5650
Location: Bristol, UK

PostPosted: Sun Sep 10, 2017 12:28 pm    Post subject: Reply with quote

Have you checked you spam folder ?

Who are your email provider ?
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Mark
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PostPosted: Mon Sep 11, 2017 2:13 am    Post subject: Reply with quote

I don't have a spam folder - I use GMX and have spam protection switched off so there is no spam folder.
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Cupid



Joined: 09 Aug 2007
Posts: 5650
Location: Bristol, UK

PostPosted: Mon Sep 11, 2017 9:32 am    Post subject: Reply with quote

Only Mario can check that the emails are being sent, from behind the scenes, so please email him direct at the support address given on the Contact tab above.

Please do so from your GMX address so that Mario can check that Gixen has the correct email address registered for you, and also because by sending such an email you indicate to your provider that you are interested in receiving emails from this domain, in some cases that might actually help resolve the problem.
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mario
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Joined: 03 Oct 2006
Posts: 6264

PostPosted: Mon Sep 11, 2017 1:40 pm    Post subject: Reply with quote

As far as I can see, notifications are sent. Please email me and I will check the mail logs for your email address.
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PostPosted: Tue Sep 12, 2017 8:39 am    Post subject: Reply with quote

I changed to a different address to test, switched notifications off and then back on (saved setting both times) but still nothing is coming through so I guess I'll just switch it off as it clearly isn't working properly.
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Cupid



Joined: 09 Aug 2007
Posts: 5650
Location: Bristol, UK

PostPosted: Tue Sep 12, 2017 9:35 am    Post subject: Reply with quote

If you would like Mario to look at your specific case you need to email him, as he requested above.
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