Username
Password
Login is SSL protected. By clicking on "Log in Now" you agree to gixen.com terms of usage.
Forum is available in English only.


   SearchSearch     

Subscription Expired Early?

 
Post new topic   Reply to topic    Gixen.com Forum Index -> Support
View previous topic :: View next topic  
Author Message
swsbidder
Guest





PostPosted: Fri Sep 01, 2017 4:41 pm    Post subject: Subscription Expired Early? Reply with quote

I subscribed to the mirror server on 26 September 2016, but when I sign in now, it asks me to subscribe again, and if I click on the Settings button, there is no indication when the system thinks my subscription might have expired. I know (I think) that last year I received an email prior to the actual expiration date, and I reupped then.

Where do I look to find my subscription history?

SwS
Back to top
juangrande



Joined: 09 Aug 2007
Posts: 886
Location: San Diego, California, USA

PostPosted: Fri Sep 01, 2017 10:59 pm    Post subject: Reply with quote

Are you saying that you don't see a Gixen Mirror Subscription Status section in your Settings page? It should be the first section.
_________________
John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra
Back to top
View user's profile Send private message
Cupid



Joined: 09 Aug 2007
Posts: 5668
Location: Bristol, UK

PostPosted: Sat Sep 02, 2017 2:03 am    Post subject: Reply with quote

Perhaps your Mirror subscription didn't get transferred properly when you set up your new Gixen id...

The only person with access to the history of your Mirror subscription payments is Mario... In order for him to look into it please email him from the email address you have associated with your Gixen account with the details... Those include, when you paid (the Paypal transaction id would be helpful but not absolutely necessary), your Ebay id at that time, your Gixen id now, and, if different, your Ebay id now.

Mario can be contacted directly at the support address given on the Contact tab above.
_________________
Mark
Back to top
View user's profile Send private message
rickajho
Guest





PostPosted: Sun Sep 03, 2017 3:52 am    Post subject: Reply with quote

Log in to your Gixen account. Click on Settings. At the very top of your Gixen Settings page it will show the status of an active mirror subscription, including the upcoming expiration date.
Back to top
mario
Site Admin


Joined: 03 Oct 2006
Posts: 6272

PostPosted: Sun Sep 03, 2017 10:45 am    Post subject: Reply with quote

swsbidder,

Please email me and include your Gixen and eBay usernames.
Back to top
View user's profile Send private message Send e-mail
Display posts from previous:   
Post new topic   Reply to topic    Gixen.com Forum Index -> Support All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

© 2019 Gixen.com. Forum powered by phpBB © 2001, 2005 phpBB Group.