Gixen Desktop Manager now available to free users

[mario]

Gixen Desktop Manager is now available to free users as well.

It has the same limitations for free users as the web UI:
- Only main server used
- Snipe offset limited to 6 seconds
etc,

And there is a single nagging "subscribe" screen when you sign in, however it's not annoying, and it will not show up while you use the application, only once when you sign in.

You can download it from

http://www.gixen.com/gdm/GixenDesktopManager.zip

Couple of notes:

1) Gixen Desktop Manager is free.
2) Gixen Desktop Manager runs on Windows only. I tested it on Windows XP only, but expect it to work on Vista & 7. If you use Vista or Windows 7, please let me know if it works on your system.
3) It's using Gixen API, hence the communication is completely secure (SSL).
4) One real advantage of Gixen Desktop Manager over web interface is that item price updates are done more often, as it doesn't require Gixen servers to do that. You can control the frequency.

There is nothing unsafe or malicious in the software, I made it and compiled it myself.

Please try it and post the feedback here.

[Gixen]

[liammapson]

Desktop version works like a champ on Windows 7! Thanks!

[nara]

Hi,
I've just downloaded and installed it, but when i try to login i receive this error msg immediately when hitting 'ok'. I am on Win7.

"Socket error #10060. Connection timed out".

Any ideas?

Regards,
N

[mario]

[hilary6128]

I've just downloaded and installed Desktop Manager on Windows 7. It appears to work fine, and immediately updated with two pending bids. However, I can only get it to work by re-installing from .zip file each time I wish to use it. I would have expected it to either leave a shortcut on desktop, or to find it in the program file list. Am I doing something wrong?

[Cupid]

It doesn't install anything into your registry, onto the menus or on to the desktop.

It should only be necessary to extract it all from the zip file once though... when you have it in a directory on your computer you just double click on the .exe file in Windows Explorer to run it.

You can, of course, set up your own shortcut, in Windows Explorer just right click on the .exe file and select 'Create Shortcut'... the file that is created can then be dragged and dropped onto your desktop if you like.
_________________
Mark

[mario]

Yes, I forgot to mention... There is no installer, that's the executable that you run each time. You can create shortcuts, of course. I may make an installer in the future just for users not to get confused, as everyone is used to it.

[tigting]

Hi Mario--
I just cranked up a new laptop which has a Windows 7 OS. As I downloaded Keith's Greasemonkey script for Autosnipe, I noticed that you had generously supplied the GDM to nonsubscribers. I have missed the GDM since I let my mirror subscription lapse, so I am glad to have it back. So far, the GDM looks good on Windows 7.

I've said it before, but thanks for all you do. You are awesome and are overly-generous. I know that it will all come back to you.

[mario]

Thank you tigting, I am really glad to hear that.

[Mightyfoot]

Hi Mario,
just to let you know that i have installed Gixen on to Windows 7 Ultimate and its chugging like a Dream, just sitting back now and waiting for the won items, thanks so much for a great product Mario.

[unknownsoldierx]

When I enlarge the window to try and get a better view of the list it just adds useless space. Other than that, the app works great.

I tried posting a screenshot, but I got the message "The word h-t-t-p is on our list of spam related words. Please refrain from posting this word." I don't see why "h-t-t-p" should be filtered.

Added the hyphens so I could post

[Cupid]

unknownsoldierx,

That sequence is not permitted in order to avoid Spam being posted on this forum, unfortunately it happened frequently when it was allowed.

If you have a link to your image you can let us know without using the h-t-t-p or the w-w-w, or just disguise them as you did in your last post, we will know what you mean.

That said, I do know what you mean about the space not being used efficiently when the window of the GDM is expanded... it has been commented on before.
_________________
Mark

[mario]

unknownsoldierx,

The size of the initial window is kept small for users with small screen resolutions. But it will probably have to expand a bit as I add more functionality.

The next thing will probably be settings - right now one can change them only through web UI, but not through the GDM.

[John_NOT_Doe]

[kalifab86]

I also had this Error:

[Cupid]

Is kalifab86 the eBay id that you have registered with a Mirror subscription?
_________________
Mark

[Guest]

yes it is thanks for the immediate reply! It would also be nice if you could view comments in Desktop Manager

[kalifab86]

Sorry, last "Guest" was me. Of course I can view and edit comments in the edit window, but I cannot edit the "Mirror offset" and the "Status (Mirror)"-column says N/A. I'ld like a "comments"-column and I would suggest to find another place for "Status (Main)" and "Status (Mirror)", as I guess it never changes for different Items.

[Cupid]

The status changes when the auction ends to let you know the outcome of the snipe.

Mario will have to check the status of your account with respect to the GDM... but first I should have checked that your snipes are not Grouped?... Group snipes are not copied to the Mirror so N/A is appropriate as a status on the Mirror for those.
_________________
Mark

[Guest]

oh ok, so everything's fine (They are grouped) sorry.

thanks a lot for this great service!!

[Guest]

Hi,

Nice work on the Gixen Desktop Manager. Just to let you know that it appears to be working fine, if a little clunky (invalid picture showing up when starting) under wine for Linux. Is there any chance of a native support for a Linux client?

I'm not very good with computers so I'm not sure how easy or hard that is.

Great work with the site and the GDM.

[kalifab86]

Here's another suggestion: I am not very happy with the way login-data is saved and "encrypted". I am not at all an expert in software engineering or it security, but if one look in the gixen.ini-file shows me a login to ebay (which can be used to financially break someone in no time) i am a little creeped out. Maybe storing login-information shouldn't be allowed in desktop manager, or there should be another encryption-algorithm than cesar+1... It's difficult of course as you can't simply use hashes, so maybe saving the password shouldn't be allowd at all.

[Guest]

A thought for you, if you don't like it, don't save it? It's not saved in clear text.

[Guest]

Additionally to above, if you would like to saved but encrypted, there are many free encryption methods out there for you to employ your own security. A quick Google with show them. If you use these to encrypt the .ini file, then you can decrypt it when you would like it to be used.

Additionally, eBay alone cannot 'break' someone financially, as far as I can think of. You need the Paypal password too, which isn't stored anywhere.

[kalifab86]

Dear Guest,

It's not about me, as I found out and will avoid saving the login (although I'ld like to save the username w/o the password). I know how to encrypt files and everything, but imho this really is a security issue that you shouldn't expose your users to.

Then again, it only was a suggestion, I love and use gixen and don't really care what happens to other users.

[kalifab86]

Sorry, if break was not the right expression for native english speakers, it's been a while since I learned this language at school and I don't remember evereything. I also didn't learn everything of course. In this country I live in, when you win an auction, you have to buy the product. Also it's your fault if you didn't secure your computer enough. So if I tomorrow find out, that I bought products for like 1000EUR, I personally would be ruined. Of course it's unlikely and there wouldn't be any benefit for the attacker (as long as he/she doesn't know and hate me), but it still is a problem imho.

[Cupid]

The ini file is stored on your computer, it really isn't a security issue unless you allow others to access your computer.

With respect to encryption, as you have already implied, it would have to be two way encryption because the software must be able to use it again in order to access your Gixen account, without asking you to enter it again... such encryption is always going to be much easier to break, when you have access to the stored value, than any that uses one way encryption, asks you to enter your password and checks against the one way encrypted value, that type of implementation would be pointless for this use as it would require you to enter your password every time you used the tool anyway which is the point of allowing you to save it.
_________________
Mark

[Cupid]

[Guest]

Yes I understood that, it's what I meant with "you can't use hashes".

Ah never mind, I am very happy with gixen and maybe I am paranoid or something^^ as long as ssl is used for communication it's still safer than many other methods, maybe it's safer than typing in login information in the browser.

Have a good time and keep up the good work.

[Cupid]

[Guest]

[runben]

I believe I'm getting the socket error because I need to configure my web ht tp/ht tps proxy servers.

I don't see a way to configure the proxy. Is there a config or ini file I can edit/add to set my proxy?

[Cupid]

runben,

Since it uses https not http proxy settings are not applicable.
_________________
Mark

[mario]

[mario]

[mario]

[unknownsoldierx]

Here is the the extra space I was talking about.

imageshack.us/photo/my-images/94/gixen.jpg

Instead of expanding the list, it just adds all the useless grey space.

[mario]

[mario]

unknownsoldierx, this is fixed now, and version 1.2.2 is released. You can download it using the same link in the first post above.

[unkakev]

New user here, i have migrated from another online sniper - it works well but is getting EXPENSIVE! Previous to that years with XXXXXentry. I am a big sniper and loving it
Is there a way to add the Desktop Manager to a right click menu or have i missed something?

[mario]

Right click menu of what exactly?

[unkakev]

Well, running / starting the exe from the right click context menu.

[mario]

Let me ask again - when you right click on what exactly?

[unkakev]

he he .. thanks for your quick reply. Can the GDM be started any other way than using a desktop shortcut or Start menu .. for example browsing ebay pages - found something .. better get a snipe ready... ok, right click desktop manager starts .. Is possible?

[mario]

While not provided, you can always create a desktop or start menu shortcut - as with any other Window application, that's easy enough.

As for browsing ebay - no, however you can use browser add-ons instead. Search for "autosnipe" and you will find it. They launch a pop-up window though, not GDM.

[unkakev]

Yep done a desktop shortcut, no thoughts of a Firefox extension?
As i said a brand new user and just settling in
I think a registry tweak would do it but loath to mess around in there too much.
Thanks.

[mario]

There is a firefox extension, that's what I meant when I said "browser add-on".

See http://userscripts.org/scripts/show/8780
You need to install greasemonkey Firefox add-on first.

[XJ_Guest]

hello mario,

thank you very much for this awesome sniper. I found gixen last month, tested and immediately purchased mirror version. It is AWESOME.

I have not had much time to read all entries here in the forum but, i have browsed and had some idea. I had some issues to report, some are already solved though.

1) I agree with an user about encryption of .ini file. You may simply improve your encription and may add some extra meaningless noise into that file. The ini file is consists of only bytes used, you may fill it up with lots of byets after improving further . If you create new encryption with new realease !!! Do not forget to overwrite current version of ini file (there is no ini file by default, i know). Some users may copy the the files from zip so old version of ini would be current which may cause unsuccesfull snipe for the first time use.

2) Thank you solved ugly apperance of maximized desktop manager.

3) Can you add purge button to desktop manager, it takes so long time to remove items individually.

4) Can we determine another bid amount for mirror? I know it may demand database change and perhabs against the sniping idea. But I use 6s for main and 3 seconds for mirror, i have been thinking the mirror may be a little bit higher bid for the items not to be outbidded.

5) Is there anything to improve the the speed of fetching data for manager?

6) Cant you make all site requesting secure h t t p s, which lead people to feel safer.

Thank you very much. Gixen is already perfect but these are some of my ideas.

Best Regards
XJ

[mario]

1) Encryption will definitely be improved. It will always be possible to break it, however, as GDM needs to decrypt it though.
3) Yes, I'll see that I do that in the next release.
4) If you think better about it, this really serves no purpose. You gain nothing at all by having different amounts for main and mirror.
5) I don't think so - the protocol is already as lean as possible. There is very little overhead.
6) GDM is already using ssl for all requests to Gixen. As for web interface, my opinion is that all that's needed to protect is user passwords, so the login is SSL protected, until session id is generated. From that point on it's regular http. I can't make it 100% SSL as I can't display ads. I may, however, make it 100% SSL for mirror subscribers as they don't see ads anyway.

[mario]

Just released version 1.2.3 (same download link)

1) Encryption is improved, at least obfuscation is much better now. As mentioned earlier, any two-way encryption can be deciphered, but it's just not so obvious how now.
2) Added "Purge Completed Auctions" command now, in "Tools" menu.

[Nick]

i just download the desktop manager to my pc (win xp), but i'm keep getting a error indicating "Could Not Load SSL Library". Anybody know the solution to this error message??

[Cupid]

Nick,

Have you extracted all the files in the zip file to a new directory before you try running the executable?
_________________
Mark

[Nick]

hey Mark:
yeah! i did extract the zip file to a same folder under the desktop and even under C drive, it didn't seem to make any difference

[Cupid]

In that case I think Mario usually suggests installing Open SSL independantly on your computer... First delete all the provided dlls from the directory where Gixen Desktop Manager is located then if you Google 'Open SSL' you should find an installation appropriate to your machine.

It is those libraries that are in the zip file but for some reason, on your computer, the executable is not able to find or use them when you try to run it.
_________________
Mark

[Nedman]

[BrucePurcell]

I have Win 7 and received the same error message. I installed Open SSL and still received the error message. Running the program in compatibility mode for XP fixed the problem for me.

Nice programs -- both Gixen and its Desktop Manager.

[letsrock2]

Greetings,

The last version ran great on my 32 bit Win 7. I updated for the purge function to save time. Now it will not remember my login info even with the box checked. Any ideas? Thanks

[mario]

Write permissions on the folder where GDM is located? GDM creates gixen.ini file that stores this info.

[rjsdavis]

[rjsdavis]

[mario]

It must be your browser cache.

Use http://www.gixen.com/gdm/GixenDesktopManager-1.2.5.zip

instead.

[Guest]

Now it asks for version 1.2.7 or newer, where is it?
It would be nice if you had a pointer to the most up to date version someplace on your home page and we didn't have to hunt for the latest version.

[mario]

It's the same download link as before.

There is - at the bottom of the home page, you can see the link that takes you to the download.

http://www.gixen.com/gdm/GixenDesktopManager.zip

[Bungle]

Hi

Downloaded the latest version (1.3.1) as previous version 1.1 out of date. Am now getting two issues ...

1. When trying to load it returns the Error "Could not get user country, using default"

I have checked my settings and they are all set to United Kingdom (my Current country setting and also my main and mirror target sites).

2. When Gixen browser opens I get Error "Could not get item list, API returned" after it runs the Fetching snipers from Gixen main message in the status footer. None of my recent or proposed snipes are shown and I cannot add new items.

I am a Mirror subscriber and the web version works fine. Very pleased with Gixen, hope this can be sorted.

Thanks

[mario]

Bungle, I need your ebay username to investigate. Email me if you don't want to post it here.

[Cupid]

Bungle,

If you type your id or password incorrectly and save the settings that is the result, you can change the values from the Settings menu on the top left... It might be worth checking those.
_________________
Mark

[Bungle]

Thanks Cupid that was it.... username and password corrupted during the upgrade. All working now.

Thanks for the prompt response Mario. Keep up the good work !

[moochoo]

it seems to work

for the security-minded, have a truecrypt partition going and run it from there.

[frequentqer]

Its time to renew my subscription but I cant find how to do it!
The email says:
- if you wish to extend your subscription you have to log in to Gixen and complete a PayPal payment by clicking on the appropriate link at the bottom of your home screen.

But there isnt one !

?????
I'd be delighted to pay for this service.

[mario]

frequentqer,

Just login to Gixen - renewal link is at the bottom of the page.

[ahmgixenahm]

Hi all.

Just tried the GDM (under XP SP3), it looks good, but I note an earlier discussion inthis thread about GDM not showing comments unless comments are enabed in the Gixen web UI. Er, I have comments enabled there, but GDM isn't showing them to me. Anything else I need to try?

tia Andy

[ahmgixenahm]

[skysentinel]

I'm running Windows 7, and I get "Socket Error #10060" and no connection. I tried deleting all related files and unzipped the compressed file, then tried it again with the same result.

[mario]

Try installing openssl for windows from scratch. Google for it and you will find a suitable distribution. That may resolve the issue.

[skysentinel]

[Tim]

The gixen desktop manager is brilliant!
Any chance of it being adapted to a Win7/Vista sidebar gardget?

[FoeBrnr]

Those socket errors may be caused by the AV software. It seems that Dixen is sending a reply but not receiving it because of a blocked port. Anyone with this issue care to test by disabling their firewall/AV?

In some cases, like mine (Symantec endpoint protection 11), even if the AV/firewall is disabled, it is not completely disabled.

[SheSystems]

I have two ebay accounts, does this mean to use this program I have to pay for it twice to be able to set up snipes on both accounts ?

[Cupid]

Mirror subscription is on a per eBay account basis, if you want Mirror services on both accounts you will need to pay for them both.

You can, of course, use the free service on one account and only have Mirror on one of them, if you wish.
_________________
Mark

[SheSystems]

It's more the snipe off set I want on both accounts than the mirror... but... apart from that.. paid for one account..... brilliant... running Win7 and found no errors or faults at all

[Cupid]

Yes, currently, offset setting is a Mirror only service.

Good luck with your sniping.
_________________
Mark

[memoriestreasured]

I tried to download the desktop, but I got a message that I need to buy a WinRAR or RAR licence. Otherwise I can use it for only 40 days, by which time I will have to delete it or purchase. So what is that and how much does it cost?

[mario]

No, no, GDM is zipped using 7-zip, which is completely free. Not sure what made you install winrar instad. Download 7-zip and forget about winrar.

[Cupid]

You don't need WinRAR or RAR, that is a tool to un-package zip files.

Any currently supported Windows system will allow you to un-package the zip file using Windows Explorer.
_________________
Mark

[User001]

Socket Error # 10060
Connection Timed Out

Worked fine yesterday. Error today.

I had issues with a solid state drive and installed a few updated drivers today. Just noticed this wasn't working anymore.

downloaded newest version, same error.

Drives updated were:
Video Card
SSD firmware
BIOS

Other than that nothing changed system-wise

[Ozz]

Got "connection timed out" ran in XP compatibility mode and it works now.

[USER001]

Error is gone 5 minutes later.

Software starts up but seems to slow and isn't upda ting or responding at all really.


Other end server problem?

[mario]

No, what happens is that I had to run some update processes that slow down servers.

Unfortunately, users have a habit of repeatedly hitting "refresh" when things get slow, making the slowness much worse. This is why I had to disable access for 10 minutes or so until things cool down.

[Pakus]

Is so sloow to add each item.
But thanks

[gnorthwoods]

OMFG! where the heck do you download the desktop manager?!? please?

[Cupid]

[dawns_place]

I cannot get the desktop to work with VISTA. I click on the Save and Open option, and my WinZip wants to open a file . . .except there isn't a file on my desktop to open. Any suggestions?

[Cupid]

I'd suggest that you save the file on your computer and then extract the files from it as a separate step, you don't need WinZip to extract the files you can do it in Windows Explorer with it's own tools.
_________________
Mark

[gixenhappyuser]

Hello, i use gixen with mirror service but i'm not able to use the gixen desktop.
i've download the last release, put username and password but i've got error 101 , could not log in (2 times).
trought the web interface is all ok.

the username have the "-" char , i've also tried the password with a simple but not luck.

Thanks to all

[Cupid]

[gixenhappyuser]

my password is complex so i think is this that make not work the program.
i tried with a simple password (as can be 12345 or qwerty) without simbol or other "not standard" char but it still not working

[mario]

Please email me and include your username.

[halfweb]

What version are you up to. I have version 1.3.3

[Cupid]

[Godzilla]

Dear Mario,

Would you mind to publish the latest version number on your site?
That will anticipate the further questions.

[jolypat]

I too have had this message, the desk top has been performing great for the last few days since I started using it but now I keep getting the above message. I have read your forum answer but not be a computer geek I am not too sure to what you are exactly asking to be done. I have tried delteing the SSL and DLL files but the whole thing will then not work! I am not sure about the Windows SSL file to which you refer. Sorry if this is a simple thing to you but as I said I am not into these types of files and I would like to get my Desktop working again. Just to confirm I have delted the whole lot and then re installed from scratch but sitll with the same problem. Many thanks....

[drp2thehill]

Why doesn't the highest bid display in the desktop manager?

[Cupid]

[IvanKrac]

Hi, today I started to receive error 360 when reaching prices for bids. What is wrong. I did not install any new program, nothing I did new to my system. Yesterday everything worked fine.

I'm using free version of desktop program.

[mario]

Can you give me an item id for which this happens?

[Mustash7]

Hi Mario,
Thanks for making GDM available for everyone!
I installed the (I think) latest version.
I'm getting the error message:
"Could not get item list ApI returned Error (111) Non Subscribed.

I went through the whole uninstall, reinstall, clearing of cache etc.

OS Win7
IE9
Web interface working fine.

[Cupid]

Mustash7,

I think, first check that you have the correct username and password set in the GDM.

Is Mustash7 your username?
_________________
Mark

[mustash7]

[mustash7]

I tried a purge even though there was nothing there. GDM suddinly started working.
Coincidence???

GDM is HUGE on by screen. I have a 24" LCD. A whole lotta real estate is devoted to GDM. Any workaround?

[mario]

You haven't changed a version of GDM? The problem you described looks like an outdated version of GDM.

[Mustash7]

Mario,
I'm using 1.3.3.
I got it to work once and then it stopped again
I'm getting "Can't find country, using default"
Then I'm getting "can't logon AOI error 101"
Ratz!

Didn't install grease monkey. It seemed that some Gixen app in the past required that.

[Cupid]

You don't need grease monkey (never did) for the GDM, that is only required for the plug-ins that give you snipe options directly on the eBay pages.

I'm using 1.3.3 at present without issues.
_________________
Mark

[mario]

I also have no issues, so I am wondering what the problem really is. Maybe it's a location issue, or these users are sitting behind some firewalls that do weird things.

[mustash7]

I have had problems in the past resulting in a protracted dialogue on this forum. Then GDM worked flawlessly for a year or so. Had a couple of HD failures and other assorted problems. Now I'm getting very different errors. First I get a "Could not get Country using default" requiring user input. Then I get a 101 Could not log on error.
Just for the heck of it I'm going to try installing it in another directory.
It seems like last time I didn't even have it on the system drive. Now I do. I can't imagine that it would have any bearing but who knows.

[Cupid]

I had some issues caused by my ISP yesterday (they acknowledge it on their website) that meant I could not access eBay and some other sites while others were working (if rather slow)...

I wonder whether connectivity issues are more widespread than I had imagined, this is not the first time that I have experienced them myself.

It's an(other) advantage of a sniping service like Gixen over dedicated software running locally.... but it is a hindrance to users of the Gixen Desk Top.
_________________
Mark

[imaeyeguy]

The status changes from cancelled to scheduled and back, sometimes causing a non-bid when time expires. What is the root cause and is there anything that can be done to rectify?

[Cupid]

[imaeyeguy]

Operator error.

I thought Groupings were for categorizing different bids, so all other items in the grouping were cancelled when I won one of the items in the group.

Going with default of no groups has resolved that problem. Thanks.

[Oren]

Do I have to keep GDM running for the snipe to work?

Or once I add something in the GDM it links to the website and store it there

[Cupid]

[Aqua]

Hi there, this is my first time using Gixen.

I set up a snipe with the web interface, then I tried to use the Desktop Manager. Upon trying to log in with it I get "Could not get item list, API returned: ERROR (101): COULD NOT LOG IN"

When I first started it up, I got another error, something like "Could not identify Country, default used". I don't know if that has anything to do with it. I am in Canada ftr.

Here's a screen of the error:

[mario]

What is your username? You can email me if you don't want to post it here.

[quazzar0_0]

[damptowel]

[jennjamm]

Works amazing - love that I don't have to install it!!! Great one Mario, once again, thank you for being so generous!

[Bob]

THEY STOLE MY EBAY ACCOUNT WHAT DA HECK!!!!

[Cupid]

[sonic]

can someone tell me how to set this program to bit 1 second before end of auction?

[Cupid]

[mario]

Mark, 3 seconds is fine as far as reliability is concerned. It works just as well as 6. But to repeat my opinion for the 57th time - there is zero benefit in it.

[Cupid]

Do we still have the warning that comes up when you select three second snipes, or have you removed that now?

Yes to agree, for the umpteenth time, there is no benefit below 6 seconds, in fact it is a positive disadvantage, and not because of reliability, but because of the first bid and bid increment rules on eBay.
_________________
Mark

[mario]

I removed the warning. It's disadvantageous to use 3-sec snipes somewhat, but only by a bid increment, so if users want a thrill of a 3-sec snipe, they can have it without a warning. Reliability seems to be about the same.

[Cupid]

That seems sensible to me.

To restate what I believe in further detail, successful sniping is not about being the last to bid, much more importantly it is about knowing the market that you are buying from. That includes most significantly knowing the value of the items that you take an interest in buying and the factors that affect that value like the amount of supply and also the reliability of the sellers that you choose to try to buy from.

Sniping tools such as Gixen are essential to the process but are not, in themselves, sufficient to make you successful in winning eBay auctions at the best prices.
_________________
Mark

[brad]

I can't enter any item number to snipe a auction!!

[mario]

What version of GDM are you using, and what item id are you trying to add?

[bill]

[Guest]

[mario]

[ati3414]

I cannot log in anymore, I am getting the error message "Could not get user country, using default".
If I click ok, I get "Error 101"
I am using version 1.3.5

[mario]

If you are using a new username, try logging in to the web interface first and see if that helps. Otherwise email me and include your username.

[ati3414]

my username is "ati3414".

[mario]

Have you tried to log in to the web interface? Do you get any error?

[ati3414]

Yes, I tried logging in through the web interface, it claims that the ebay id and the password don't match but that is false, the id and the password are correct. I do not know what to make of this.

[ati3414]

I think I know what is going on, Ebay , in their unlimited nuttiness, have added a "security code" that is produced by a random number generator, you need to acquire this "security code" interactively every time you sign in. Did you know about that?

[ati3414]

OK,

I know what is going on, I tried signing into the web interface , this time I appended the security code to my password and I was in!
The problem is that all my saved bids are lost, they have been wiped out.

[Cupid]

Yes, if you change your id or password all snipes are lost, you need to enter them all again.

You need to disable the feature that means you have to append a security code to your password on eBay because that code will probably change before the bid is due to be placed by Gixen, and hence Gixen will be prevented from doing so.

That eBay feature is incompatible with automated sniping.

If you did not enable it, you probably just have to wait for it to go away before scheduling any more snipes.
_________________
Mark

[ati3414]

OK,

1. I managed to disable the goofy "security code"
2. Now the web interface works
3. The standalone program still gives the same errors, what can be done to fix it?

[mario]

Is it still "Error 101"?

[ati3414]

Yes, the errors are exactly the same as reported earlier. I even uninstalled and reinstalled version 1.3.5, no change. It might be two different problems.

[Guest]

"Socket error #10060. Connection timed out".

This error is fixed easily by doing the following (windows 7):

Delete libssl32.dll

Download win32 OpenSSL from Shining Light from
http://slproweb.com/products/Win32OpenSSL.html
and install it.. you don't have to donate

start GDM

[NEWSPEEDRACER]

Please try it and post the feedback here.[/quote]

Works great!


Could you add option to move/remove columns and in different order and size?
Like "Group", that I do not use.
Also have them stay that way when you reload?


SECOND REQUEST PLEASE ANSWER YES or NO



Thanks

[mario]

[mario]

[apd]

I'd like to throw my hat in the ring with folks experiencing the following issue with GDM 1.3.5:

(1) I can successfully log into the gixen website.
(2) I tried logging in to GDM 1.3.5 with ebay info (yes, I'm positive the id and pw are correct and identical to what I use for the gixen website).
(3) I am met with an error window "Could not get user country, using default"
(4) I click OK and get another error window "ERROR (101): COULD NOT LOG IN"
(5) After clicking OK and "Fetching snipes from Gixen main...done", I get another error window "Could not get item list, API returned: ERROR (101): COULD NOT LOG IN"

For reference, I'm running GDM 1.3.5 on 64-bit Windows 7. Ebay id is 0322943. Thanks for any help solving this problem, and if not, then I'm glad to offer more data for future compatibility/capability.

[ati3414]

[mario]

[andy111]

myne always sayys ccant open ssl libary

[Cupid]

andy111,

Make sure that you have extracted all the files to a directory on your computer and that you are running the GixenDesktopManager.exe file from that directory.
_________________
Mark

[Cupid]

[Andrei2j]

When i hit ADD on main window,it gives me this :
Could not Add item,API returned.
any sugestion ?

[mario]

What do you enter, what item id, and what price? Do you enter just the number, or something else (e.g. currency sign)?

[Fallen]

[Elendil]

I am a mirror subscriber

I am running Vista

I get the error: Cannot load SSL Library

Read previous post about deleting dll's. I have no idea how to do it. I have downloaded ssl from the web. still get the error

[mario]

Make sure dlls are present in the working directory you run GDM from. GDM obviously can't find the dlls.

[Elendil]

I have re-downloaded it an installed it a half dozen times. No change

[mario]

That will not help if nothing has changed. I assume you unpacked all the files to the directory on your computer? Right click on GixenDesktopManager.exe, and make sure the working directory is where the executable and dlls are located.

[Elendil]

Unfortunately I cannot view anything past the Gixen executable file. I have re-installed it another 3 times and there is no option for me to do that when I right click.

just forget it. keep the $6. It's not worth the 8 hours I have worked on this already.

[mario]

Elendil,

You have to unpack these files into a separate directory, there is no installation procedure. There is no requirement to have mirror subscription in order to use GDM in the first place, so if you erroneously purchased it and don't want it, email me and I will issue a refund.

[kuanyin]

First time using, and trying to get the desktop mgr which would be great. First it says it doesn't know the country and is using default. Then I get error 101 that I can't log in. I can log in from my browser, so I don't understand why the same password won't work.

[Cupid]

kuanyin,

With problems submitting credentials it is best to email Mario at the support address on the 'Contact' tab above... that way you can discuss details that might otherwise compromise your security... you could mention your eBay id in that email, but do not include details of your password as emails are not a secure enough medium for that.
_________________
Mark

[numismaticcoins]

I downloaded zip file and tried to install. I got message "can't install SSL library"

[Cupid]

numismaticcoins,

How are you extracting the files from the zip file?

I just use Windows Explorer, I right click in the .zip file and select 'Extract All...' from the menu.

Are you using some other tool to do this?
_________________
Mark

[aura_2000]

Good afternoon.
I checked the program version 1.3.5 for WinXP, Win 7, Server 2008 - everything works.
Thank you.

[dwadholm]

Works fine for me on Windows Vista 32 bit.

[Argeldeggy]

I had Gixen on XP without any issues, now I have Gixen on Windows 7 and it continues to have issues.

-Once I log in it delays to load or does not load at all. (I have to end task in task manager and then reload Gixen)

-When I try to delete an Item it will not delete and then everything freezes up. (I have to end task in task manager and then reload Gixen) When I log back in I do notice the item is deleted though.

Any answers to the continued loading and non responsive issue?

[Cupid]

Argeldeggy,

Have you tried setting up a short-cut for the application, and then setting the compatibility mode on that short-cut to XP?
_________________
Mark

[argeldeggy]

I will try that and let you know if that does the trick. Thanks for the advice..

[argeldeggy]

It definitely fixed the loading, freezing and deleting items issue. The new issue is that now when I try to add an item I get an error message:

could not add item, API returned:ERROR (203): COULD NOT GET INFO FOR ITEM

However, if I continue to try to add the item it will eventually add to the que.

Any info on this issue?

Thanks
Argel

[Cupid]

Argel,

I have not seen ERROR (203) reported here before, Mario may be able to be more specific about what it means.

As a guess perhaps it is having trouble accessing the eBay site for some reason... do you ever notice any issues with your connection to the internet, particularly accessing eBay from that computer?
_________________
Mark

[argeldeggy]

No Sir, I have not had any connection issues connecting to ebay or any other sites. I have not been able to duplicate this issue since I last wrote. This may have resolved its self. I know this item that had the issue was not a buy it now item which would produce this type of error message

Thank you so much for resolving my main issue..

[mario]

Error 203 is not a failure by GDM to fetch item info, it means Gixen server(s) failed to fetch info, so it's not a connectivity issue, at least not a connectivity issue on user's side. It likely means that there was some temporary issue, possibly on ebay's side. It happens from time to time. If this keeps happening on an ongoing basis, please let me know.

[Waterboy8535]

A guy at work told me about this and i've just used it for the first time and it worked and I won

Installed perfectly in Windows 7 Pro 64bit

[rahan1976]

Hello,
I have also some problems at the connection:
(1) I can successfully log into the gixen website.
(2) I tried logging in to GDM 1.3.5 with ebay info
(3) I am met with an error window "Could not get user country, using default"
(4) I click OK and get another error window "ERROR (101): COULD NOT LOG IN"
(5) After clicking OK and "Fetching snipes from Gixen main...done", I get another error window "Could not get item list, API returned: ERROR (101): COULD NOT LOG IN"

For reference, I'm running GDM 1.3.5 on 32-bit Windows 7.
Thanks for any help solving this problem.

[mario]

Can you log in to the web interface?

Please download the latest version, 1.3.6 and then try again. But try the web interface first.

[rahan1976]

Hello,
I tried with GDM 1.3.6 same problem as 1.3.5.
Eveything is ok via the web interface, but using GDM 1.3.6 i always got the following error messages:
(1) "Could not get user country, using default"
(2) "ERROR (101): COULD NOT LOG IN"
(3) After clicking OK and "Fetching snipes from Gixen main...done", I get another error window "Could not get item list, API returned: ERROR (101): COULD NOT LOG IN"

For reference, I'm running GDM 1.3.6 on 32-bit Windows 7.
Any Idea?
Thanks for any help solving this problem.

[mario]

Please email me and include your username. Make sure you can log in using the web interface first.

[BlownAway]

JUST lost a MUCH wanted item,261094481674, and I'm about to cry...

GDM 1.3.6 on 64bit Win7 (just started using this version TODAY!!! but have been a Gixenite for several years now...)

Snipe had been in for about 1 hour prior to close, opening bid 14.99GBP, 0 bids, snipe bid set at 16.16, around 4 minutes in I decided to bump up my bid, worried about other snipers... Clicked EDIT on that listing, said I had a little over 2 minutes to edit, I put in the new amount of 32.32 and hit update. I leave GDM to do it's thang, then I get an error dialog saying GDM couldn't add item (ERROR (203): COULD NOT GET INFO FOR ITEM)

All the life-force rushed out of my face... I get started trying to setup a manual bid and have right at two minutes left, while also logging into Gixen.com to try and add it that way. I ALSO try to add the item again via GDM, but alas it refuses it with the same error. I believe I tried again, then had to concentrate on manually bidding (I wasn't even logged in to eBay!) If I had had even 10 more seconds I could have bid manually, but alas, my precious has gone to another!!!

MAJOR BOO HOO

[Cupid]

BlownAway,

My sympathies... 2 minutes is leaving it too late, in my humble opinion and you were unlikely to make a successful update that late no matter when the auction was scheduled to end.

The fact that this is Sunday evening just makes things worse in that respect, it is the busiest time for the whole internet, eBay and Gixen included... and things are most likely to be slow or fail at this time, especially if what you are doing is time critical.
_________________
Mark

[rahan1976]

Hello,
I tried with the new GDM 1.3.7 same problem as 1.3.6.
Eveything is ok via the web interface, but using GDM 1.3.7 i always got the following error messages:
(1) "Could not get user country, using default"
(2) "ERROR (101): COULD NOT LOG IN"
(3) After clicking OK and "Fetching snipes from Gixen main...done", I get another error window "Could not get item list, API returned: ERROR (101): COULD NOT LOG IN"

For reference, I'm running GDM 1.3.7 on 32-bit Windows 7.
Any Idea?
Thanks for any help solving this problem.

[mario]

rahan1976,

I still haven't fixed the issue that prevents you from using GDM. Version 1.3.7 does not address it. I need more time for this.

[nigel.packer]

Hello Mario,

Sorry to add another problem, but I now have a hard error in GDM, in that I get "Error 360 ..." for every eBay item when refreshing prices.

This used to happen for me occasionally, and closing GDM and restarting it would cure the problem. Now it's a hard error and happens all the time - GDM can never refresh any prices from eBay. This is with GDM 1.3.7.

I don't know what the official explanation of an Error 360 is, but I suspect it's a timeout somewhere, and that GDM is maybe not waiting long enough for a response from somewhere. My broadband connection is not particularly fast (I'm out in the country, in England).

I'm on Windows 7 64-bit.

Nigel

[Cupid]

nigel.packer,

On this thread:

http://www.gixen.com/forum/viewtopic.php?t=5510

Mario states 'that the currency symbol was not found'.

I am also having this error for all auctions in GBP but is fine for ones in USD, I suspect the eBay has rolled out changes to the .co.uk site that mean the GDM no longer recognises the pages.

This also seems to cause the GDM not to exit cleanly and it hangs about in the Task Manager until explicitly killed.
_________________
Mark

[nigel.packer]

Hi Mark,

Thanks, I hadn't seen that thread. I did report this to Mario quite a long time ago, but it was only an intermittent problem for me then.

Most of my eBay listings are in Euros on ebay.de - I wonder if this could be relevant? But it used to work most of the time!

Yes, I've also experienced GDM hanging about in Task Manager.

It must be a constant battle for Mario keeping up with eBay changes.

Nigel

[senewrecker]

I keep getting an obsolete version warning when I try to launch the DM. It tells me to upgrade to GDM 1.3.6 0r newer. Where do I get this? I've downloaded from the links here but get the same error over and over. Thanks in advance.

[bearly10_0]

i am getting the same error as senewrecker who also posted today. i don't use GDM very often, but wanted senewrecker to know he isn't the only one getting this error.

[Cupid]

You always download the latest Desktop manager from here:

http://www.gixen.com/gdm/GixenDesktopManager.zip

If you are not getting a new version downloaded when you do that it probably means that your browser has cached it and you need to clear the cache in your browser before it recognises that it actually needs to go and get a new version for you.
_________________
Mark

[bearly10_0]

thanks, mark. GDM is now updated and working.

[nigel.packer]

Strangely, GDM displays correctly for ended auctions (even though they are in Euros), but still gives the Error 360 for current auctions.

It's a shame, because it's such a useful feature of Gixen.

Nigel

[Cupid]

I'm sure Mario will update it again soon Nigel... I agree that it must be a constant battle to keep up with the changes that eBay make on the various sites.
_________________
Mark

[Cupid]

Version 1.3.8 seems to have resolved the 'error 360' issue.
_________________
Mark

[Guest]

[Cupid]

An interesting post Kevin, that must have taken you a while. I agree with your conclusion, that ultimately staggering bid amounts does not lead to better outcomes.

It reminds me of this thread:

http://www.gixen.com/forum/viewtopic.php?t=5871

and might be more appropriate if we are to continue this discussion to do it there.

As I intimate on the second post of that thread you also have to consider what happens when another bidder has a snipe scheduled at a slightly higher amount than your lower bid, at a later time but still before your backup bid... you also lose for less than your maximum.

For your (**) question the final auction price would be your maximum bid, eBay always calculates the final auction price as the second highest accepted bid plus up to one bid increment above that figure or the highest bidders maximum whichever is lower.
_________________
Mark

[nigel.packer]

[pjzrsbp]

Hi.......just trying to get onto the Desktop Manger and it keeps coming up with the same heading:

"Socket error #10060. Connection timed out".

What do I do to get this working???

Cheers

[mario]

It means that GDM failed parsing listing page fetched from ebay and extracting the current price from it.

Upgrade to the latest version (1.3.8 at the time I write this), unfortunately a new version needs to be released whenever ebay changes things. Use the same download link as before.

[peauchamois]

Hello

I am using Windows 7

First I have unzipped the GixenDesktopManager folder into Windows/Program.
The only problem is that the Username and PW are never memorized.

Then I moved GixenDesktopManager folder into My-documents, and now it work fine. And additional file gixen.ini has been created. I was not the case when it was into Windows/Program.

[Cupid]

peauchamois,

That will be because you are running as a user that does not have update access to the folder in which it is running... the solution that you have found is IMHO the best one.
_________________
Mark

[damonvshort]

Hi
I get a message that says 'could not load SSL library'
Can you help?

[Cupid]

damonvshort,

Most often people get that error when they have not extracted all the files from the zip file to the same directory on their computer and then run the .exe file from the directory that they have extracted to.
_________________
Mark

[APFURRER]

Application works on every XP Windows machine I have loaded it on and works great!

Allen

[gordolake]

Install on 2 win7 machines, slot errors
Remedies,
1. move to documents folder from desktop.
2. load new dll files.
3. turn off read write attribute on folder extracted from zip by win7.
and finally the only non error solution-
4. Change to run xp sp3 compatibility mode, all OK.

Cheers.
great software thanks

[tanyu]

Cant see where to set which ebay to place snipe to in prefreences (1.3., is that normal ?
Where can I set this up ?

[mario]

tanyu, you can set this up only through the web interface, GDM picks up these settings if relevant. I answered your other question in another thread, please don't launch several posts for the same issue.

[jkingrph1]

[Cupid]

jkingrph1,

My suggestion would be to try running it in the Windows compatibility mode for Windows XP, if that is still available in Windows 8.
_________________
Mark

[Uncertain]

Running the application in XP SP3 Compatibility mode resolved the problem on my Windows 7 and Windows 8 machine.

I was also getting Socket error #10060. Connection timed out... but not any more

[Californication]

I used Gixen Manager two months ago and it worked perfectly. Today I tried to use it again but it gave me the same error on two different laptops: "Couldn't add item, API returned: ERROR 203: couldn't get info for item".
What should I do to make it work?
Thank you.

[Cupid]

Californication,

Which version of the GDM are you using (available via the 'About' button in the menu bar), the latest version is 1.3.9.
_________________
Mark

[Californication]

I use the latest one - 1.3.9

[Californication]

Sorry, that was my mistake, I used a wrong ebay ID.

[peter force]

hey im new to GIXEN and love it!.. if it works well enough i will have no problem with the 6$...thats the least i could do for something this sweet.

ANYWAY FIX FOR ERROR

for the above error that is mentioned a few times. deleting OF the above mentioned .dll files worked!..WHAT ALSO HELPED was- going into the Gixen/properties and under settings you can select it to run with certain versions of windows.i selected the version that was closest to my version since my exact version was not listed.before doing this it wouldnt load everytime.i think it was set {auto} to work best with WINDOWS 7, i now forget.AFTER SELECTING THE WINDOWS VERSION IN PROPERTIES--- it now takes about 15 secs to load each time but when its up it up and running like a champ! honestly for the the limitations i already have on the dump of a PC ...its working great!

this is what worked for me!! ..im sure its already been answered more then once but it was the only issue i had and fixed.



THANX MARIO GREAT TO MEET YA!!! GREAT TO MEET YA ALL!

[IncrediblePK]

First off, awesome program. And it have a great amout of options for the mere $6. Nice.

Here's what I'm wondering:

Is there an option to snipe a few different auctions selling the same item and once you win one of the items (or a specified number of items) the sniping stops?

IE:

Seller 1 selling item for 50.00 with one hour left
Seller 2 selling same item for 45.00 with 2 hours left
Seller 3 selling same item for 40.00 with 3 hours left

I want to put in a snipe of 60.00 on all three but don't want to purchase more than one if I win the first or second auction.

TIA!

[mario]

IncrediblePK,

Yes, just put them in the same group. The first won item will cancel the remaining ones. There has to be at least two minutes between the end times, however.

On the settings page you can also enable more advanced features, e.g. multi-win and contingency groups, but if you do so make sure you understand the feature, or ask first if you don't.

[IncrediblePK]

[RayInAZ]

I get this error when trying to run on Windows-8
Socket Error # 10060
Connection Timed out.

If this is the same as the intermittent time out problem you are working on I am sorry for this post.

I have heard such good things about this software, would like to see it run for me.

[mario]

Ray,

It's not - make sure the included dlls are in the working directory of GixenDesktopManager.exe, and run the same executable in compatibility mode. It should work then.

[RayInAZ]

Noticed the post to run in Windows XP SP3 mode and it appears to work fine.

[2097]

I have just heard about Gixen and decided to donate just to get the Mirror Backup .
( ive had a few non bids with some jbidwatcher , even though it is a really good program for free it just doesn't bid for me that much any more ).

Gixen Desktop manager seems to work good on Server 2008

[thecapper]

I ran into the same problem: Socket Error # 10060, for Windows 8 64-bit. I ran a compatibility check and Windows chose XP SP3. All is working now. Thanks for the awesome program, Mario!

You mentioned a plug-in for Firefox, but I could not locate one. Is it still available? Just curious...

Thanks again.

[Cupid]

thecapper,

The Firefox plug-in is not available for download at the moment, hopefully this will be temporary. Monitor this thread:

http://www.gixen.com/forum/viewtopic.php?t=5913

for updates.
_________________
Mark

[melissa]

I got this error socket error # 10060 connection times out. when I log in with my user name and password. I am using windows 8 I don't know how to install this manually. is there ay way you can help me with it

[mario]

Melissa, see posts above. Did you try to run it in the compatibility mode?

[hbiker10]

Hi

Is there a manager for a macbook?

Thanks

[mario]

Sorry, no, windows only.

[FlaScubaMan]

socket error # 10060 connection times out

I received this error also, after the desktop manager was successfully installed and I made and won a snipped bid. The second time I went to open and use the Desktop Manager from a desktop shortcut, I got the error.

I believe this is caused by a password mismatch. After I forced a log-out of Ebay on my browser and logged back in, with my usual password, the Desktop Manager would let me log in just fine.

Michael

[plymplan]

Thanks for all your work on this project.

I have been using it free for awhile but the desktop app makes is SO convenient.

Look for my donation via PayPal

Chris

[mer1365]

i just made a batch file to automaticly to install gixen, in order to use it you would still need the main gixen app from the first post so i hope you all find this use full (this will work with all future updates as well (unless it turns into a 64 bit app)

i saw people complaining about there being no installer for this software so i made this to do what i call a soft install automaticly please tell me if you have problems with it

[mario]

mer1365, please email me and attach the installer, I need to review it first (I don't like external links in the forum). If ok I will host it on Gixen.

[andrew]

i m using win7 ..when i run gixen desktop manager, it gives error:
Socket Error # 10060
connection timed out.

what should i do to make it run ?
it does run to the interface page, but i can't enter Item no. so render the program useless to me.

any idea how to fix that now ?

thanks.
andrew

[Cupid]

Do you experience any other problems with your internet connection Andrew?

For example is it sometimes slow?

Have you tried the Gixen Desktop only once or several times, if so, over what time period?

Do you always get the same error at the same point in the processing or does it vary in some way, in which case what are the variations?

Have you tried running it from a short-cut that is running in XP compatibility mode?
_________________
Mark

[WolfSDH]

I was able to bypass the socket error with compatibility mode, but I'm unable to see anything I've bidded on or watching. Is there a way to import this?

[Cupid]

WolfSDH,

The feature to import your watch list is only available via the web interface, I believe.

You can, of course, use both interfaces in order to access the features you need most from each.

However, even in the web interface, items that you have already bid on are not imported even if they are on your watch list.... this is a feature mario has promised to review at some stage.
_________________
Mark

[drp2thehill]

Gixen DM works great, have Win 7 Thanks!

[zburget]

Hi,
Windows 8.1 64bit has problem...

Socket Error # 10060
Connection timed out.

This error I get immediately after attempt of running GDM.

[mario]

zburget,

The error you are getting is likely due to one of the following reasons:

1) Included DLL files are not in the "working" directory of GixenDesktopManager.exe, or
2) You need to run GixenDesktopManager in the "compatibility" mode (right click on it, and then see if there is compatibility mode).

Let me know if this helps.

[zburget]

Hi,
2) was true.
After I set compatibility to Windows XP, GDM is launched.

Thanks

[csese45]

Hi
I have Gixen on an old computer running XP 32 and it is fine.
I have a new computer with 8.1Pro 64 and I get the same error message #1006 etc.
I am not a computer wiz (retiredAustralian engineer) and would appreciate it someone could walk me through the fix - compatibility etc
Thanking you in anticipation

[mario]

csese45, do everything the same as on XP, only right click on the GixenDesktopManager.exe and run it in the compatibility mode.

[csese45]

Thanks guys,
Now fixed. opened as XP Compaiability (W7 wouldn't open)

[vinnietracy]

mario works on windows 8 thank you its great also when windows did there update it messed something up in program deinstalled it and all its components and reinstalled back up and running perfect thanks for a great product and the price was even better FREE

[undermark5]

So i tend to use either windows or ubuntu on my computer (windows mainly for gaming and ubuntu for mainly everything else) and I will report that GDM works (well as far as the seeing information goes i haven't tried to add an item yet) well enough in WINE to be usable (it isn't going to be perfect ever but it is very usable)

[mario]

undermark5, thank you for testing it with Wine, great to hear that it works.

[viking100]

2) Gixen Desktop Manager runs on Windows only. I tested it on Windows XP only, but expect it to work on Vista & 7. If you use Vista or Windows 7, please let me know if it works on your system.

Please try it and post the feedback here.[/quote]

Works fine on Win 7 Ultimate 64bit OS - great little program and the ability to refresh data frequently is a great plus.

[drcrazytrain]

Any news when there will be a Desk Top Manager for MAC?

[LowHanger]

[imaeyeguy]

I am getting a crash error with windows 8.1, it was working on windows 7.0 before my OS upgrade:

Socket error# 10060
Connection timed out.

Tried these fixes but did not help:
1.) run as administrator
2.) run in compatibility mode Windows vista
3.) added inbound / outbound rules to firewall
4.) turned off avast (anti-virus)
5.) turned off firewall

Any suggestions? Thanks in advanced.

[Cupid]

imaeyeguy,

Do you have the option to run in compatibility mode for Windows XP?
_________________
Mark

[lagflag]

Do I have to keep the desktop manager before the end of an auction to snipe it? or it somehow stores that on gixen server and do the snapping anyway even if I am offline?

[Cupid]

lagflag,

It is safe to give your computer a rest from time to time when you are not using it.

You do not need to keep the Gixen Desktop Manager open. All the essential data is transferred to the Gixen servers and it is the Gixen servers that do the actual work of sniping.

The Gixen Desktop Manager is just an convenient interface to interact with the sniping servers, as is the web interface, you don't need to be logged into that either.
_________________
Mark

[Liza75762]

[sapelis]

Hy,

maybe you know it's legal use your tool (GDS) on ebay Germany?

[Cupid]

[mario]

It's legal, in fact many German users use Gixen. eBay Germany tried to ban sniping many years ago (in 2002 I believe), but Berlin county court found the ban illegal and it was revoked, according to wikipedia: https://en.wikipedia.org/wiki/Sniping_%28eBay%29

[McMacaron]

[numismaticcoins]

I get error 10060 running windows 8.1

[mario]

numismaticcoins, have you tried running it in the compatibility mode?

[numismaticcoins]

Mario,
How to run in compatibility mode?

[mario]

numismaticcoins, right-click on the executable and you should see an option.

[numismaticcoins]

Mario, I tried to run in compatibility mode. Have the same error #10060

[mario]

numismaticcoins, these are the only two recommendations that I can give: to run in the compatibility mode, and to make sure all the dlls are in the working directory of the executable. So far all Windows 8 users were able to make it work.

[mymojo79]

Hi,

Are there any updates for Gixen desktop planned/scheduled for 2014?

Thanks

[mario]

mymojo79, no updates planned except for fixes for whatever bugs found and updates from eBay that may break things. Of course, I may change my mind depending on circumstances.

[tobi-l44]

i am a German user for quite some time, and the service is just working like a charm, never did fail once- thanks a lot!

now that i want to try GDM i´ve got some happy little message coming up like this:
h-t-t-p-s://w-w-w.dropbox.com/s/hz1mlg9r6jw9mt2/gixie.JPG

i am in compatibility mode for XP SP3 on W7 32bit, and when i hit ok on the message, it seems to launch right, but haven´t tested yet.

Will it work anyways ?
If so, i could live with the message popup, but if there is a quick workaorund, i wouldn´t mind to get rid of it too

[Guest]

PS:
ah no, as i see now, form is grayed out...

[Cupid]

Is tobi-l44 your Ebay id?
_________________
Mark

[mario]

I don't think it will work, that "access violation" message looks pretty bad.

[tobi-l44]

yes, its my name id-
never mind- the FF plugin is my new baby!!!
but it just happens to show up twice

there were about 10 windows popping up when i started FF after install.
so i messed it up quite a bit!

not that it wouldn´t work- but how can i get rid of just one of the Gixen buttons on ebay?
a reinstall didn´t do it cos it remembers the info once given

[silver]

Does this work on Windows XP?
I keep getting a error -

"Could not load SSL Library"

Any ideas?

[Cupid]

silver,

Yes, it works on XP.

You must extract all the files from the archive and run the executable from the directory that the .dll files are in.

The message that you are getting means that it is not fining some of the files that were supplied in the download.
_________________
Mark

[Excuse]

Why the Gixen always View "AUCTION RESTRICTED: BIDDER HAS UNPAID ITEMS",thanks

[Cupid]

Excuse,

My guess would be that Ebay prevents your bids being placed because the seller has chosen to place a restriction on their auctions based on the number of items that have been bought and not paid for in the past few months.
_________________
Mark

[cottonera1131]

I have downloaded desktop manager and put all files in one directory. When I open the exe I get a message "Could not find the user country using default". Clicking OK brings up another screen titled error containing script which I cannot access to copy and paste here. Using Windows 7.

[dmar2094]

Hi there, been a mirror member for a couple of years now, and just wanted to thank Mario for this service. I've been able to get some great items, at a good price, and much easier than before I had Gixen. So, thanks again!

[Cupid]

cottonera1131,

Can you log in successfully to the Gixen web interface?

Is it possible for you to retype here at least some of the message you get from the desktop manager?
_________________
Mark

[mickoz]

[mickoz]

Also, I have saw some seller that limit the amount of items you can buy from them. But I doubt it is the same error message, but it might. Your best way to find out is to click on view details, and if that does not work, go on eBay and bid on the same seller items and you will see the eBay error message and you can hope it will be meaningful (not all eBay error message mean what they say).

I tried to talk to the seller and tell him it was not really a good idea to do what he does. Like, I was buying multiple 2$ items off him, but I also had 40-50$ items in queue, and he had a lot of items at the same time. So if by "luck" I win X cheap items, I might miss on the more costly and wanted items. With non-paying bidder he may want to limit people hat overbuy, but I do not think it is a smart move. It does not make sense to me!

[Guest]

Hello!
I am new to Gixen and I just wanted to find out what is happening with desktop manager download. I tried to run it and didn't get far before my AV wiped it out.

I can't run it but I'm a little concerned that the AV attacked it in such a manner.
I'm just trying to understand.
Thank you for the great website. I am trying it out for the first time with a few auctions that close overnight.
I would still like to get the app to open on the desktop though so please let me know what you can about the AV response.
"http" is on spam list so can't post a screen capture.

[Cupid]

I do not think people often get Anti Virus complaining about the Gixen Desktop Manager.. though I can understand why software could be set up to detect the sort of activity that it performs (communicating with the Gixen server via a secure https link), and block it.

Which specific Anti Virus software are you using... I presume it has options for you to specify that you wish to allow certain activities by certain applications on your computer?

You can post links without the http at the front and we will know to add that part if we want to view your image.
_________________
Mark

[mario]

I can assure you that GDM is free of adware and spyware... As everything on Gixen, it doesn't do anything harmful, anything that you wouldn't want it to do, and that's not clear ahead of time.

[Thrawn]

Thank you both for your replies!
First off all I won the two auctions in the wee hours of the night using the website! Thank you very much for confirming that I can go to bed knowing my bid will go through and literally not lose sleep over it.

Secondly, I can certainly allow it to communicate but as you can probably understand with this being my first time I am cautious.

Here are the shots sans the "p" in "htt"

[IMG]htt://img.photobucket.com/albums/v726/Thrawns/Gixen2.jpg[/IMG]

[IMG]htt://img.photobucket.com/albums/v726/Thrawns/Gixen1.jpg[/IMG]

I am ready to sign up for mirror service but just wanted to know why AV pounced on it so quickly and violently; lol!

[Cupid]

What I believe a 'heuristic' detection is, based on certain criteria, it is making a guess that the file may be malicious... So, for instance, it finds that it has the ability to make 'https' requests compiled into it and so it assumes that those requests might be for malicious purposes, it has no idea whether or not they might be.

As Mario has said there is nothing that the GDM does that is an any way malicious either to you or to other internet users... if it were me I would allow it to operate and if I later found any problems (which is not at all likely) I would revise that decision.

In the technical details for that detection is the following:

[Thrawn]

Thank you both!
I am confident in what you are saying and just thought I would share this with you. I submitted it to Norton so I expect it will be "whitelisted" once they analyze it. Just in case others have had this issue.
Thanks again and so far the service is great and imagine it will only get better with the mirror subscription!

[Thrawn]

Here is the response and it looks like they will whitelist:

In relation to submission [3584109].

Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products:

55B37F5CCB15331E85B0440FABB7B230 - GixenDesktopManager.exe


The updated detection(s) will be distributed in the next set of virus definitions, available via LiveUpdate or from our website at
htt ://securityresponse.symantec.com/avcenter/defs.download.html

Decisions made by Symantec are subject to change if alterations to the Software are made over time or as classification criteria and/or the policy employed by Symantec changes over time to address the evolving landscape.

If you are a software vendor, why not take part in our whitelisting program?
To participate in this program, please complete the following form:
htt s://submit.symantec.com/whitelist

[mario]

Thank you Thrawn, I will make a submission to Symantec.

[Thrawn]

Thank you for the great product! Works great and will be upgrading to mirror!

[the*cannibal]

[mario]

Xc Proch, I sent you instructions and a direct link via email on how to transfer your subscription.

[speedy]

Hi ive subscribed how do i update it please

[Cupid]

speedy,

If you need to update your Ebay username for the Gixen Mirror subscription this can be done via the transfer form that you can access via the Settings page which you get by pushing the 'Settings' button near the top of the page after you have logged in here to the web interface, look for 'Mirror Transfer Form' and click on that.

If that is not the issue you need to address please explain in more detail what you want to do.
_________________
Mark

[DataSage]

Gixen Desktop Manager running fine on Ubuntu using Wine

[Brad holly]

as the subject states

[Cupid]

Brad holly,

When you get that message it is asking you to download a new version from the link given at the top of this thread:

http://www.gixen.com/gdm/GixenDesktopManager.zip

You can check which version you have by selecting the 'About' button, which is the third button at the top of the window when you are running the application.

The most up to date version is 1.4.2.
_________________
Mark

[Bradsholly]

I did use the link at the top of the page. it is version 1.3.5

[Cupid]

Bradsholly,

I suspect you have a caching issue with your browser and are thus not getting the latest version downloaded when you select the link... I suggest that you either clear your browser's cache before downloading again or temporarily use a different browser to get the latest version downloaded.
_________________
Mark

[Bradsholly]

ok, got the current one, but now it says

could not get user country, using default

then

error 101 could not log in

even though it said i am already logged in

[Cupid]

Bradsholly,

I think there may be some other issue occurring right now.. I would recommend trying again tomorrow.
_________________
Mark

[deeplist]

[Drage13]

I am also getting the same error that Bradholly and deeplist have reported.

[Cupid]

I think this is probably related to Ebay blocking the Main Gixen site, producing a verification type message whenever it tries to do things... please monitor this thread for updates:

http://www.gixen.com/forum/viewtopic.php?t=6885
_________________
Mark

[YahMan]

I'm wondering if I set a snipe and then shut my pc off, will it still work?

[mario]

[YahMan]

It worked like a charm for me!

I even run LINUX (Netrunner 17 version) using wine and it installed and ran just fine.

Won my first item with it!!

[jlsmith1000]

He likely has a firewall or end point protection like Comodo that is partially sandboxing the application. He needs to add an exclusion to allow it to create a socket and get out.

[ETPhHm]

Hey there Mario,

Great program, been using it for years. I noticed a couple of minor issues that may not be an issue at all, but I thought I'd mention them.

I have been experiencing a lag in the "High Bid" price shown on GDM compared to eBay several times in the past few days (maybe longer, but I just began to notice it). Prior to this morning, I was using GDM ver. 1.4. So I checked and noticed ver. 1.4.2 released and installed it this morning but the problem still occurs.

So with GDM ver. 1.4.2 installed on my XP system, I had several snipes set to go which were showing on GDM as "SCHEDULED" with the Price refresh interval set to, "Variable (default)." I had been doing some other work from my PC (web browsing and MS Office) all day long and left GDM running in the background (not minimized).

Later in the afternoon, I returned to GDM and clicked the "Refresh Gixen Status" button and it completed saying "Done refreshing prices" at the bottom. I went to eBay and looked up the same item and noticed the price was higher than what GDM was showing for my snipe in the "High Bid" column. I thought, the Gixen server probably has a slight lag from the eBay servers.

In my browser while logged into the eBay site, I clicked on the bid activity for the item and then clicked, "Show automatic bids." The last bid on eBay showing a higher value than GDM had occurred over 4.5 hours earlier than when I clicked the "Refresh Gixen Status" button (accounting for time zone differences where I am and eBay). This seems pretty excessive and was wondering if this is intended?

Interestingly enough though, after about 2 or 3 minutes of having checked the price on eBay, GDM automatically refreshed and showed the same High Bid as eBay; I am not sure if that was coincidental or something I did to excite GDM.

Also, there appears to be another issue, maybe considered minor or unavoidable. When a snipe is no longer effective due to the "High Bid" being more than the "Max Bid" in GDM, the item in GDM turns yellow alerting the user that the snipe will not be successful. However, GDM fails to consider the incremental bid requirements of eBay as follows:

Current price - Bid increment
$ 0.01 - $ 0.99 min. incr $ 0.05
$ 1.00 - $ 4.99 min. incr $ 0.25
$ 5.00 - $ 24.99 min. incr $ 0.50
$ 25.00 - $ 99.99 min. incr $ 1.00
$ 100.00 - $ 249.99 min. incr $ 2.50
$ 250.00 - $ 499.99 min. incr $ 5.00
$ 500.00 - $ 999.99 min. incr $ 10.00
$ 1000.00 - $ 2499.99 min. incr $ 25.00
$ 2500.00 - $ 4999.99 min. incr $ 50.00
$ 5000.00 and up min. incr $ 100.00

Therefore, if for example I have a snipe set up with a "Max Bid" of $275, and the current "High Bid" is $274, GDM still lists it as a valid bid, but it will not be valid when executed at the end of the auction because the minimum bid would be $279 (274 + 5 incr). Maybe I am missing some important things, but this seems like a very minor fix to build these minimum increments into GDM. Normally if you have only a couple of snipes going its not that big of deal to catch the problem and correct it on GDM, but if a person has a dozen snipes or so going with groupings and so forth, this may become more of an issue (at least to me anyway).

I hope I haven't sounded like a whiner and complainer because I have really enjoyed GDM over the years, and I have far more good things to say about GDM than these minor issues which I have described. Please let me know your thoughts, and thank you in advance.

ETPhHm

[Iron]

Hello mario

i'm a french guy so my bad for my poor english...

i just had purchase your software one hour ago, and thank you a lot for this, it seems to work very well.

but i have a simple question : is it necessary to let the software open ? in the same way, does the software still work if i turn off my computer ?

thanks a lot

hervé.

[Iron]

oh my bad mario, the answer at my question is in your last post.... ^^

[Iron]

i'm just wondering what's the difference beetween main offset & mirror offset...

thank again

[Cupid]

ETPhHm,

When you push the 'Update Gixen Status' button what that means is get all the values held on the Gixen servers... so you get all the prices from the Gixen servers too... those prices may well be much more out of date than the ones that are held in the GDM which are retrieved direct from Ebay using your own resources... so the operation you experience in that respect is as intended and expected.

Maybe this could be turned into a suggestion that the 'Update Gixen Status' should not update the current price field if the GDM already has a value for that since if it does it is more likely to be up to date than the one on the Gixen server.

The bid increment issue is not one I have experienced, certainly it is taken into account in the web interface implementation of this feature, Mario will need to investigate and comment on any differences with the method used by the GDM.
_________________
Mark

[Cupid]

[Iron]

[Iron]

And is it egal to say that this is totally useless to put the same setting (3sec) at both values ?

TY

[Cupid]

Iron,

In my opinion the optimum settings are to have both servers at 8 seconds.

For me it is a disadvantage to bid as late as 3 seconds before the end of the auction because I bid on auctions where there are often other snipers and the Ebay bid increment rule works against you if you are later than other snipers that increase the price of the auction in the last few seconds.

So in too many cases with a 3 second offset I would loose the auction which would finish at a price that is lower than I was willing to pay just because Ebay would no longer accept my bid due to the bid increment rule.

I would not say 3 second snipes are 'useless' but they are certainly not optimal for me, and I very much doubt that they are for anyone else.

Having said all that, these are options for you to set because there is no universal agreement about what the best settings are.
_________________
Mark

[Iron]

Cupid,

Thanks a lot for explanations

I think i understood & i will try your settings

Hervé.

[mihaly]

Windows7Ultimate. Unzipped to C GixenDesktopManager, executed. Logged in. Expected to see my list saved on gixen (I have 4 bids scheduled) but the window is empty. In the bottom: Done refreshing prices. Fetching the current time from Gixen...

[Cupid]

mihaly,

I would recommend running it in XP compatibility mode.
_________________
Mark

[mreg]

socket error... timeoiut
I guess gdm does not work behind company webproxies ?

[Cupid]

mreg,

If you have internet access it generally works... the GDM uses secure https requests not the standard http ones that are used for most internet access.
_________________
Mark

[mreg]

Cupid,
I hope you know what is a proxy.... it's not about http or https or whatever protocol, it's about no direct internet access but a port on a proxy server that forwards packets to the 'real' internet line.
Most nowadays programs read the proxy setting from IE, but obviosly GDM is not.
Maybe you can ask Mario...

[mario]

mreg, you are right, GDM connects directly. What are your system settings like? If they are set to use http proxy server, that shouldn't be used anyway, as Gixen requests are all https. If socks proxy is used that's a different matter, but I rarely see that.

[mreg]

in ie or firefox I have to set 172.16.16.1:8080 and check all protocols, http, ssl, ftp,
in other programs I just have to enter 172.16.16.1:8080 at the proxy settings (e.g teamviewer works like this)

[mario]

What happens if you turn off ssl in that proxy, and then try to access an ssl site, e.g. https://www.gixen.com ?

[Cupid]

mreg,

Is netsh available as a command line option on your system?

If so, I think:

netsh winhttp set proxy proxy-server="https=172.16.16.1:8080"

might be the way to go.
_________________
Mark

[hojjisan]

Run in WinXP compatibility mode

This fixed the socket issue and all the other issues I encountered.

[Cloud_in_Trousers]

Win7 Ult
when I chose the menu option preference->price refresh interval -> f.ex., 2 sec, on refresh, writes in the taskbar - Error 360 for item...

and it would be nice , to do the sorting into groups, if you make click on the title of this column, first click - sorting in ascending order, the second click-descending group number, and the third click - cancel.

[scottkhornsby10]

Anybody else had cannot recognise country for login?

Cheers

[mario]

scottkhornsby10,

Please make sure you use the latest version. If you do and this still happens, log in to the web interface first (just once is enough), then use GDM and the problem will be gone.

[socasaul]

Hello Mario,

I am in the process of testing your sniper software now. If it works as I am hoping I will be a faithful subscriber!

[Joe]

Socket Error #10060
Connection timed out.


This happens whenever I try to put in my credentials.

[Cupid]

Joe,

Have you tried running it in XP compatibility mode?
_________________
Mark

[mco.estuff]

I am told with a popup I should download the latest version of ?1.4.x.

The link that I see anywher points to the one I downloaded of 1.3.x

Where is the new version(s)

[Cupid]

The latest version is always put in the same place... so, you do need to use that same link again to get the latest version.
_________________
Mark

[Navanya]

Every time I try to open the desktop app I get a pop up error that says "Could not Load SSL Library" - anyone know how to fix this or what I might be doing incorrectly?

Thanks.

[Cupid]

Navanya,

It is telling you that it can not find some files that come in the download... Ensure that you extract all the files onto your computer and if you move them around after that make sure you move them all to the same place.

If you have set up a shortcut to run the executable make sure that the working directory for the shortcut is the one tat contains all the files from the download.
_________________
Mark

[general]

This message comes up would anyone know how I can correct it ?

Could not open SSL library

[Cupid]

general,

What that message means is that it is not finding some of the files that are included in the download.... have you extracted all the files from the file that was downloaded into the same directory and are you running the executable by clicking on the executable file from where you first extracted it to... if not it's best to take a step back and extract all the files again.
_________________
Mark

[cryingshark]

Win 10 is now released. Gixen Desktop still returns the error "#10060 socket error". Some of us really enjoyed having the ease of using this desktop app. Wish it worked with the now released Windows 10.

[mario]

It does, but you have to run it in "XP compatibility mode". Right click on the executable and find the option. It will work after that, you only have to run it like that the first time.

[Virg]

Hi. I am also getting the Socket Error. I am using Chrome, if that makes a difference. I am not understanding how to run in XP Comp mode. Please help asap, as i need to use b4 6pm. I might have to download another sniper

[Cupid]

Virg,

You can still set up your snipes via the web interface, by logging in here... the Desktop Manager is a convenience not a necessity here on Gixen.

The instructions on how to run an application in compatibility mode may differ depending on the variant of the Windows operating system that you are using... so I recommend using Google with your Windows variant and 'run in compatibility mode' as the keywords.
_________________
Mark

[Guest]

[ggg]

try disable firewall, I got fortis and after I disabled it ssl error has gone.

[jaysound55]

Hello Mario, I just signed up and paid for a year's subscription to Gixen. It is a deal that so far, nobody has been able to beat.

That being said, I've been using your competitor PowerSnipe for about 10 years now and have been very happy with them, even though I must continue to pay their $45 USD annual fee.

All the various sniping services are very similar in what they actually do, but each sniper's user interface is primarily what sets them apart and what has kept me coming back to PowerSnipe. I will now also use Gixen for the additional features that it offers and will most likely renew my subscription at the end of the year if the price stays the same.

Altho' PowerSnipe's website gives you access to a very readable and useable sniping interface, the thing that really sets PowerSnipe apart is their stand-alone desktop software. What is really neat about it is that it is a true web-browser as well as sniper interface and the two are integrated in a very intuitive and user friendly way! As you browse eBay from their integrated browser and you find an item you want to bid/snipe on, you just click a big round button in the header bar and the browser instantly switches you to the sniping interface with all of the relevant fields filled in except for your maximum bid amount which you are prompted to enter. You don't have to locate the (now) minuscule eBay item number somewhere in the middle of the listing, copy it and then go to the Gixen page desktop manager and paste it in to create a new listing manually. Gixen (and almost every other sniper) requires you to do this for each auction you want to snipe. Its not difficult, but PowerSnipe's integrated browser/sniper interface is a "no-brainer."

One additional advantage is that their free software is available for Macs as well as PCs. As a long-time exclusive Mac user, this was a major reason to initially go with their platform and I have won a lot of auctions using it.

Don't get me wrong, I'm very happy with Gixen as I said and will definitely use it, but you should keep up with your competitors and see what you can offer that is equal or better than what they've got. They do offer a free trial period if yo want to try our their interface to see if you could adapt something similar for Gixen. Also, consider creating a Mac interface as well as a PC interface too.

Thanks for listening!
JAY

[Cupid]

Jay,

There is something similar available for Firefox users:

http://www.gixen.com/forum/viewtopic.php?t=6866

Admittedly Mac users are not as well catered for here than perhaps they are with other services, that reflects the continued dominance of Windows users in the marketplace.
_________________
Mark

[gogogo]

Greetings,

My first impressions on GDM:

1. I can not login pressing the Enter key being in the password field - very irritating since every time (no password remembering) you have to focus on the button to be able to login using only the keyboard alone. Thankfully the tabindex is right.
2. The program starts centered in the middle of the two monitors I use. I expected it to center on the main one instead.
3. As some folks here pointed out the columns of the grid are missing sorting ability.
4. When I use the GDM I for sure will know about the Mirror, so it will be better to remove the Mirror related controls for non Mirror users. This probably is because the GDM once was Mirror only tool. Removing the Mirror related controls when not needed will provide more focused and clean interface to the users.
6. I saw 'Error xxx for item YYYYY' briefly in the status bar. Probably the errors should be more persistent or the user should be noted about them by other means.

My first impression for the service:

1. In general the service is straightforward, but I miss some kind of documentation.
2. Also a major frustration for me was the different wording of the controls in the web and GDM mainly the bid field ('Your bid' vs 'Max bid' in GDM), alse 'Item id' vs 'eBay Item ID' vs 'eBay Item Number'. Pick just one. It makes even more sense knowing nothing about those kind of services.

About the forum: the ordered list BBcode is not working, so better remove its button from the form.

It may not seem like, but I enjoy the service so far and I'm glad I find it.

[lanoir]

Hi, I am a longstanding Gixen use and mirror subscriber.
I am very grateful.
For some weeks now, the import watch list feature has not been working. any ideas? many thanks,
Anna

[Cupid]

[Cupid]

Thank you for your input, most of which I think stands alone with no need for further comment, at least not from me...

However a couple of aspects triggered some relevant thought:

[gogogo]

[gogogo]

One more thing. The column order in web and in GDM is different. Take a look at my bid and highest bid columns. I am frequently switching from desktop, where I use GDM to mobile, where I use the web and ths discrepancy is very annoing.

Great service, I must add.

[pack_of_beagles_inc]

. Downloaded to WinRar . I have no idea how to get software to work from WinRar. Any other options available?

[pack_of_beagles_inc]

[quote="pack_of_beagles_inc"]. Downloaded to WinRar . I have no idea how to get software to



Never mind. My son did it. He tried 20 times and it won't log in. It say the connection times out. We nave a T1 line.Guess this just isn't the software for me. Thanks anyway.