[Cupid]

As you say, the way that Ebay has always worked, is that multiple bids from the same Ebay account don't increase the auction price, provided there are no other comparable bids, from other Ebay accounts... and the Gixen implementation is based on that.

The most likely explanation, from what you're seeing is that the seller paid for a reserve of ?GBP 90 on that auction. Did you see a 'Reserve not met' note on the auction when you scheduled the snipe ?

It's no longer noted on the auction pages, once completed when a reserve has been met... so, you can only tell from looking at the bidding, and seeing this behaviour, as you've done.

As for Gixen bidding, it would make more sense if you did have a subscription and you had the same offset for both servers because then Gixen will often register both bids (of the same amount, that you set) on the Ebay servers. It's not really an issue though because of the way Ebay works, as we've already discussed.

If you only scheduled this on a single Gixen account, and don't have your Ebay account registered with other sniping services, I can't really explain how you managed to have 3 bids placed at the same time, unless there really is a defect in the Gixen software that has never materialised before. One that you appear to actually be benefitting from, if you've not got a subscription. Perhaps an email direct to Mario at the support address given on the Contact page could solve that mystery. He can have a look at the Gixen bidding logs held on the Gixen servers.

Aside from that, it sounds like you got an average level of service from Ebay Customer support.