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How do I change my password?

 
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hamah
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PostPosted: Fri Feb 16, 2024 1:25 pm    Post subject: How do I change my password? Reply with quote

seems like it should be easy to do but I can't seem to figure out how to update/change my password. Should I click on the forgot password link on the login page? (I didn't forget but if that's how I do it...ok.
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Joined: 09 Aug 2007
Posts: 7618
Location: Bristol, UK

PostPosted: Fri Feb 16, 2024 4:45 pm    Post subject: Reply with quote

Yes you can use this.
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maxgixen
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PostPosted: Sun Feb 18, 2024 8:31 am    Post subject: Reply with quote

I've tried this repeatedly and don't receive any email. I've check the spam folder and it isn't there either.

I know my current password. Can't I just change it?

Thanks
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Cupid



Joined: 09 Aug 2007
Posts: 7618
Location: Bristol, UK

PostPosted: Sun Feb 18, 2024 9:27 am    Post subject: Reply with quote

If you can't get that process to work, please email Mario direct at the support address provided on the Contact page.

Please always include your Gixen id in such communication. Also, wherever possible, use the email address that you have registered with Gixen, since sending from that address to Gixen may also help remove any block that your provider may have implemented that may be preventing you from receiving the ones that it's sending automatically.
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PostPosted: Sun Feb 18, 2024 9:27 am    Post subject:

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