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Gixen Mirror Subscription

 
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chelski1210
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PostPosted: Tue Jul 07, 2020 1:53 pm    Post subject: Gixen Mirror Subscription Reply with quote

Hi, I recently signed up and paid for your Gixen Mirror service but my account is still showing as I don't have the Mirror service active on my account but I have paid by paypal. Does this take time to activate?
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Tue Jul 07, 2020 2:13 pm    Post subject: Reply with quote

It's usually pretty quick.

Is it possible that you have set up more than one Gixen account ?

The payment should have a reference to the account that it relates to, is this exactly the same as the one you are looking at ?
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PostPosted: Tue Jul 07, 2020 9:36 pm    Post subject: Reply with quote

Thanks for the reply it looks like it's been activated now. 👍👌
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Rickajho
Guest





PostPosted: Fri Jul 10, 2020 11:15 pm    Post subject: Reply with quote

Friendly reminder: items placed in group bidding do not get mirrored.

Rick
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PostPosted: Fri Jul 10, 2020 11:15 pm    Post subject:

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PostPosted: Tue Jul 14, 2020 4:59 pm    Post subject: Reply with quote

Hello,

How long did it take for your subscription to go through? I amhaving the same issue.
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bp122
Guest





PostPosted: Sat Jul 18, 2020 2:27 am    Post subject: GIXEN Mirror subscription Reply with quote

Same problem here. Paid for it a week ago, still not activated.
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Sat Jul 18, 2020 4:14 am    Post subject: Reply with quote

bp122,

Can you confirm that the Gixen id reference in the payment email, that you got from Paypal, is exactly the same as the Gixen id that you are logging in to ?

Otherwise you could also check that you only have one Gixen id set up using this page.
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duke6364gixen
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PostPosted: Mon Sep 07, 2020 12:33 pm    Post subject: Gixen susbscription Reply with quote

I was charged twice for mirror service and do not have it activated. Here are the papal entries:

Aug 22, 2020
Recurring payment to GIXEN INC.
Completed
-$6.00 USD

Sep 3, 2020
Recurring payment to GIXEN INC.
Completed
-$6.00 USD
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duke6364gixen
Guest





PostPosted: Mon Sep 07, 2020 12:35 pm    Post subject: Gixen susbscription Reply with quote

I only have one id that I use since day 1.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7110

PostPosted: Mon Sep 14, 2020 6:16 am    Post subject: Reply with quote

I cancelled one payment plan and issued a refund. When you subscribe to recurring payments, please don't subscribe twice.
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