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Please i need to help with linking my ebay account.

 
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marvelheroes
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PostPosted: Sat Apr 18, 2020 1:18 am    Post subject: Please i need to help with linking my ebay account. Reply with quote

Please help me to resolve this problem. When I`m trying to register on gixen.com. My eBay account need to be linked with Gixen. When I'm trying to do this i always receive blank page with text error only - {"error_id":"invalid_request","error_description":"Input request parameters are invalid.","http_status_code":400}
What I need to do to resolve this error. I`m trying to link from different browsers. But this not help. Please help me. I want to use Gixen.
Stay safe and healthy.
Regards, Maksim
P.S. Sorry for my bad English.
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PostPosted: Sat Apr 18, 2020 5:42 am    Post subject: Reply with quote

I am getting the same error message when I try to reauthorize my ebay account for Gixen

{"error_id":"invalid_request","error_description":"Input request parameters are invalid.","http_status_code":400}
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meh
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PostPosted: Sat Apr 18, 2020 6:44 am    Post subject: Reply with quote

Same here, looks like the API is broken:

{"error_id":"invalid_request","error_description":"Input request parameters are invalid.","http_status_code":400}
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Sat Apr 18, 2020 7:29 am    Post subject: Reply with quote

Is this happening as soon as you select the 'Link/Re-authorize Gixen on your eBay account' link on the Settings page ?

I can't reproduce this error when I do this so I think we may need a few more specifics about exactly how this error happens.
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PostPosted: Sat Apr 18, 2020 7:29 am    Post subject:

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marvelheroes
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PostPosted: Sat Apr 18, 2020 7:35 am    Post subject: solution Reply with quote

I was found a working solution:
1. Temporary disable 2FA in eBay app
2. Link your eBay account to the sniper
3. Re-enable 2FA in eBay app
I don`t know why. But, That`s worked for me. I just linked my account successfully.
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Sat Apr 18, 2020 7:48 am    Post subject: Reply with quote

I see, yes that is useful.

You are required to log into the Ebay account that you want Gixen to place the bids on.

I guess there might be some error in the way that Gixen is requesting that you be asked to do so in the case that you have two factor authorisation enabled on your Ebay account.
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mario
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Joined: 03 Oct 2006
Posts: 7110

PostPosted: Mon Apr 20, 2020 5:36 am    Post subject: Reply with quote

It looks like an eBay bug. I will discuss this with eBay support.
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mario
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Joined: 03 Oct 2006
Posts: 7110

PostPosted: Mon Apr 20, 2020 6:35 am    Post subject: Reply with quote

Until this is resolved, now there are two links present for authorization - one that will trigger login to eBay, and that most users should use (except users using 2-factor authentication), and another that won't, and that will work with eBay accounts that use 2FA.

Users that use 2FA should log in to their eBay account first, then click on the second link to authorize Gixen.
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