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INVALID AUTHORIZATION

 
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barbieville
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PostPosted: Fri Feb 07, 2020 3:18 pm    Post subject: INVALID AUTHORIZATION Reply with quote

Mario,

What is going on?

In had scheduled 2 snipes--ebay items 164058515579 & 362900017499 and the results on both was INVALID AUTHORIZATION.

I my ebay authorizations are good until 7/19/2021.

This is the third auction I've lost because of some glitch in the system..

Please advise.
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Fri Feb 07, 2020 3:53 pm    Post subject: Reply with quote

You should be able to view the authorisations on Ebay under:

My eBay->Account (Tab)->Site preferences->Third-party authorisations

You can see if they are active and when they were created.

So, in addition to checking that they are as you would expect on the Gixen Settings page, are they also as you'd expect on the Ebay side ?
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mario
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Joined: 03 Oct 2006
Posts: 7110

PostPosted: Fri Feb 07, 2020 5:14 pm    Post subject: Reply with quote

For some reason, the authorization must have been revoked. This happens sometimes when users change password, but also for other reasons. Email me your username and I can check.

In the meantime, just re-authorize your account from the settings page.
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Newrose
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PostPosted: Thu Mar 12, 2020 12:46 pm    Post subject: Same issue Reply with quote

Exactly same issue as the OP. I subscribed today and that was my 1st snipe since doing so. Please advise
Item number 174211654692
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PostPosted: Thu Mar 12, 2020 12:46 pm    Post subject: Same issue

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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Thu Mar 12, 2020 12:55 pm    Post subject: Reply with quote

As Mario said above, anyone being informed that their authorisation is invalid is advised to renew their authorisation via the second section of the Gixen Settings page.
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