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not receiving password change email

 
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mup1dm
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PostPosted: Sun Jan 26, 2020 2:59 pm    Post subject: not receiving password change email Reply with quote

Hi -

Signed up today, after my first sign-in I decided to change my password. I found the link to the sign up page where I am offered the "forgot my password" option to reset my password.

I've tried several times, checked my gmail spam filter, whitelisted in gmail, and still have not yet received the password reset email.

If I click on the "Forgot your Gixen username?" link and enter my address, I get an email immediately, so I'm thinking that it is possibly not an issue of Gmail filtering it.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7110

PostPosted: Mon Jan 27, 2020 12:41 am    Post subject: Reply with quote

Can you please email me and include your username? I will check what's going on.
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