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Gixen auction ended without winning, but my price was highe

 
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qqq
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PostPosted: Tue Apr 16, 2019 11:43 pm    Post subject: Gixen auction ended without winning, but my price was highe Reply with quote

Hello,

I put a much higher price for ebay item 223476638032, but I lost the auction to someone who posted 2/3 of that price. Gixen status is ENDED. What is wrong? 10 mins before, I successfully won another auction with the same seller.

Help me please. Shocked
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PostPosted: Tue Apr 16, 2019 11:43 pm    Post subject: Gixen auction ended without winning, but my price was highe

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Cupid



Joined: 09 Aug 2007
Posts: 5550
Location: Bristol, UK

PostPosted: Wed Apr 17, 2019 4:26 am    Post subject: Reply with quote

What status has Gixen given this snipe, both on the Main and the Mirror tabs, now that it has completed ?

Did you add the snipe to Gixen at least two minutes before the auction ended ?
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qqq
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PostPosted: Wed Apr 17, 2019 4:49 am    Post subject: Reply with quote

I only see the main tab (no paid subscription). And the status is ENDED (not WON).

I updated that snipe about 5-10 mins before auction end. Initially I added it 10 hours before.
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Cupid



Joined: 09 Aug 2007
Posts: 5550
Location: Bristol, UK

PostPosted: Wed Apr 17, 2019 5:04 am    Post subject: Reply with quote

Usually in this scenario, with just an ENDED status it is because you entered the snipe too late.

I suspect that your edit eventually completed within 2 minutes of the auction end, in that case it's too late for Gixen to take that action and you've effectively cancelled it biding anything at all.

If you are changing your mind about what you are prepared to bid that late in the auction it's probably better to just use Ebay directly and bid manually. This service works best when you decide the price that you are prepared to pay well in advance of the auction end.
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PostPosted: Wed Apr 17, 2019 5:40 am    Post subject: Reply with quote

Thank you, Cupid. Gonna take it into consideration when bidding.

Cool
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mario
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Joined: 03 Oct 2006
Posts: 6213

PostPosted: Thu Apr 18, 2019 6:05 am    Post subject: Reply with quote

You kept editing this snipe, and the last edit before auction end was only 30 seconds before auction end time. That's too late - Gixen requires all edits to be completed 2 minutes before auction end.
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