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Network Error

 
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bookimage
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PostPosted: Tue Apr 02, 2019 8:00 pm    Post subject: Network Error Reply with quote

eBay item number 382865258690

The item sold for $13.09, even though I left a snipe bid of $14.50 through Gixen Mirror. Your explanation for the failed bid is "Network Error." Why did this happen?
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PostPosted: Tue Apr 02, 2019 8:00 pm    Post subject: Network Error

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cattykat
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PostPosted: Wed Apr 03, 2019 10:21 am    Post subject: Reply with quote

HI,

Perhaps your bid was not higher than the minimum bid increment?
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Rickajho
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PostPosted: Wed Apr 03, 2019 3:16 pm    Post subject: Reply with quote

1.) Based on what Mario said happened I have to assume the "Network Error" occurred on the gixen main server. Did you click on the mirror tab to see what the status was for the bid place by the mirror server?

Did you look at the full bid history at eBay? The item sold for $15.00, not $13.09. If that was your bid placed by g***i for $14.50 you were outbid, which the mirror tab on gixen should reflect accordingly.

Rick
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bookimage
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PostPosted: Wed Apr 03, 2019 5:36 pm    Post subject: Network Error Reply with quote

Rick, thanks for your response. You're right, eBay indicates the item sold for $15.00, which was the next increment after my bid. It's still unclear to me why I received a "Network Error" message with an indication that the item had sold for $13.09, but at least the Mirror bid did go through.
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Cupid



Joined: 09 Aug 2007
Posts: 5504
Location: Bristol, UK

PostPosted: Thu Apr 11, 2019 6:33 am    Post subject: Reply with quote

I imagine it was during this outage caused by the ISP for the main server.

If so the Main server was out of action at that time and is why it would have had that error on the Main tab and it wouldn't have been able to update the final price when the auction had finished either. It's always checking the Mirror server in these circumstances as that runs in a completely different facility.

This is the whole point of having a Mirror subscription, that server succeeds most often when something stops the Main server from doing the same.
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