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bid cancelled in gixen and I lost the item in ebay

 
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brindausa
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PostPosted: Thu May 24, 2018 1:11 pm    Post subject: bid cancelled in gixen and I lost the item in ebay Reply with quote

HI,
I had two items that I had set up in gixen to be bid, one of the them gixen won for me but the other bid was cancelled , can you please check and let me know what happened with my second bid.

brinda
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juangrande



Joined: 09 Aug 2007
Posts: 886
Location: San Diego, California, USA

PostPosted: Thu May 24, 2018 8:33 pm    Post subject: Reply with quote

Please provide us with the eBay item number for the auction so that we can look into this.
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John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra
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Cupid



Joined: 09 Aug 2007
Posts: 5677
Location: Bristol, UK

PostPosted: Sat May 26, 2018 2:44 am    Post subject: Reply with quote

Did you place these items into the same group ?

If so that is what is supposed to happen, regular groups are used to enable you to automatically only win one item from the group. If you want to win them all you shouldn't use the grouping function at all.
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Mark
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