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Adrian89
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PostPosted: Wed Mar 21, 2018 9:45 pm    Post subject: Unable to login Reply with quote

Dear Gixen support team, I am not able to get any help through email so i am posting here, maybe maybe someone will answer me in the end after i have payed and supported Gixen for what they do.
The problem is the following:
I have tried to bid on an item using Gixen, it requested me to change my password.
I've done that, logged in successfully, now when I am trying to add an item to be sniped it keeps on throwing errors at me as follows: "Please login again now. Your security token has expired." (aldo i added the item seconds after logged in) "Could not add this item(.....)".
Any help will be highly appreciated. I look forward to hear back from anyone that might be able to help.
Thank you.
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Cupid



Joined: 09 Aug 2007
Posts: 5668
Location: Bristol, UK

PostPosted: Thu Mar 22, 2018 8:36 am    Post subject: Reply with quote

This will be because you changed your Ebay password.

I imagine the request was to change your Gixen password, which is a different thing.

After you have logged in, you need to go to the Settings page, unlink your Ebay account and then link it again from scratch.
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