Username
Password
Login is SSL protected. By clicking on "Log in Now" you agree to gixen.com terms of usage.
Forum is available in English only.


   SearchSearch     

Transition

 
Post new topic   Reply to topic    Gixen.com Forum Index -> Blog
View previous topic :: View next topic  
Author Message
mario
Site Admin


Joined: 03 Oct 2006
Posts: 6173

PostPosted: Tue Jul 25, 2017 8:04 pm    Post subject: Transition Reply with quote

Still have a lot of emails to respond to, but want to share some thoughts.

I knew it wouldn't be easy, and it indeed wasn't smooth as I hoped. While majority of users who transitioned their accounts had no issue, there was a small percentage of users who had issues. And small percentage of Gixen users is still measured in hundreds.

Lesson #1 is not to count that users will receive activation emails, despite doing everything right on the mailer's side (DNS & reverse DNS, SPF record, clear IP). There was no reason why Gixen emails should be flagged as spam, yet they were by hotmail (partially) and AOL (completely). Microsoft has some "certification" program that would whitelist commercial email, and it costs in thousands. My conclusion is that this was about money, not anti-spam. AOL has some other procedure that I tried in the past, and it led nowhere.

Lesson #2 is to not try to make it too smooth. My intent was to allow simultaneous use of both backends for some time (10 days or so) to make transition easier and give users more time to convert their accounts. This probably made things more complicated.
Back to top
View user's profile Send private message Send e-mail
Gixen
Advertisements





PostPosted: Tue Jul 25, 2017 8:04 pm    Post subject: Transition

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Gixen.com Forum Index -> Blog All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

© 2015 Gixen.com. Forum powered by phpBB © 2001, 2005 phpBB Group.