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wrong pictures of items

 
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r_il377
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PostPosted: Mon May 08, 2017 2:29 am    Post subject: wrong pictures of items Reply with quote

Hello,
I've been encountering this little bug for a few months now,
where instead of the item's picture - Gixen web interface is displaying another picture.
It is the same wrong picture for all the effected items (about 1 of every 5 snipes on my list has it).

The current wrong picture displayed is:

ir.ebaystatic.com/pictures/aw/mops/2017_DoodleImages/eBay-mothersday-smallDoodle-.jpg

(add h-t-t-p:// at the beginning..)

However I do remember that a few weeks ago it was some other picture.

I still haven't found a common attribute that unifies the effected snipes.
Here are two Examples for items that are currently displaying the wrong picture on my list now:

201914736172
311865400303

Can you please check it?

It is not a big problem, but maybe it has a simple solution.

Thank you very much.
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r_il377
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PostPosted: Sun May 14, 2017 1:16 pm    Post subject: Reply with quote

Any comment?
Is it happening to someone else?
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Cupid



Joined: 09 Aug 2007
Posts: 7575
Location: Bristol, UK

PostPosted: Mon May 15, 2017 2:19 am    Post subject: Reply with quote

It's an issue that has been reported here, on and off, for quite a few months, it would appear that it is hard to diagnose and resolve for the long term since it appears to be an intermittent problem.
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Mark
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mario
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Joined: 03 Oct 2006
Posts: 7111

PostPosted: Sun May 21, 2017 6:32 am    Post subject: Reply with quote

Can you please let me know when this happens again? These two auctions have ended in the meantime, and I get the correct photo now.
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PostPosted: Sun May 21, 2017 6:32 am    Post subject:

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craftique_cards
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PostPosted: Fri Jun 16, 2017 11:34 pm    Post subject: Incorrect Item Picture Intermittently Appears Reply with quote

r_il377 wrote:
Any comment?
Is it happening to someone else?

This has happened to me off and on for a while as well. It appears to be a screen capture of a section at the top of your eBay Summary page (or whatever your home page is on eBay.)

I contacted Mario about it one time because I had some crucial bidding to do and I was afraid that it would interfere with the bidding. Mario replied and said it won't interfere with the bidding so I wasn't concerned any more.

However, I have found that modifying your Snipe (just clicking "Edit" and when the Snipe appears, just click on "Modify" to keep the bid the same), will sometimes change the picture back to the item.

I hope this helps.
David (Craftique_Cards)
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7111

PostPosted: Sat Jun 17, 2017 4:18 am    Post subject: Reply with quote

David,

When this happens again, please let me know - I want to fix this. It doesn't affect sniping, but it doesn't look right.
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craftique_cards
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PostPosted: Sat Jun 17, 2017 6:14 am    Post subject: Picture (Not So) Perfect Reply with quote

2017/06/17
Hi Mario,

Will do.

David (Craftique_Cards)
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