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Descriptions not showing up after auction closes

 
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BahrainKayaker
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PostPosted: Sat Sep 12, 2009 4:15 am    Post subject: Descriptions not showing up after auction closes Reply with quote

For the last day or so, after auctions close, the item description does not show up in the Gixen line for that auction. I mostly use Firefox 3.5.3 with Vista 64 but this is also happening with my ie 8.0. Thanks, Kevin
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juangrande



Joined: 09 Aug 2007
Posts: 889
Location: San Diego, California, USA

PostPosted: Sat Sep 12, 2009 10:56 am    Post subject: Reply with quote

This is happening to me, as well. The link to the auction page still shows, though. Perhaps Mario will look into this.

Remember, Gixen only stores this information for 48 hours or so (if I'm not mistaken) after the auction closes, so I would suggest using your eBay watchlist or a free auction management program (such as JBidWatcher) to keep track of your auctions after they close.
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John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra
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mario
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Joined: 03 Oct 2006
Posts: 6693

PostPosted: Sat Sep 12, 2009 12:44 pm    Post subject: Reply with quote

Can you please give me an item number for which there is a missing description? This is important, I'll take a look at that asap.
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juangrande



Joined: 09 Aug 2007
Posts: 889
Location: San Diego, California, USA

PostPosted: Sat Sep 12, 2009 8:45 pm    Post subject: Reply with quote

Sure: 290346684297 The description was showing before the auction ended.
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John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra
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mario
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Joined: 03 Oct 2006
Posts: 6693

PostPosted: Sun Sep 13, 2009 2:36 am    Post subject: Reply with quote

I think I found & fixed the problem. I'll be sure in a few hours. Thanks for reporting this.
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BahrainKayaker
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PostPosted: Sun Sep 13, 2009 3:17 am    Post subject: Descriptions not showing up after auction closes Reply with quote

Here are a couple more recently closing item numbers with this problem:

230373886309
230373888378

Thanks, Kevin in Bahrain
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6693

PostPosted: Sun Sep 13, 2009 9:43 am    Post subject: Re: Descriptions not showing up after auction closes Reply with quote

BahrainKayaker wrote:
Here are a couple more recently closing item numbers with this problem:

230373886309
230373888378

Thanks, Kevin in Bahrain


Ah, you already deleted them... Never mind, this problem is fixed and a process is already running to update correct titles.
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BahrainKayaker
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PostPosted: Tue Sep 15, 2009 9:15 am    Post subject: Reply with quote

Thanks for the quick fix Mario! Sorry I deleted the items, I bid on enough items I need to purge completed auctions pretty frequently and I forgot to keep them in my listing.

Regardless the titles are showing up again.

Gixen & Mario are the greatest!

Kevin in Bahrain
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