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bid under asking price though it was more than enough

 
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calomayo
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PostPosted: Sun Oct 12, 2008 9:28 am    Post subject: bid under asking price though it was more than enough Reply with quote

gixen did not make my bid on item number 380070161210 and gave the reason: bid under asking price though the item closed at 1.99 and i put 2.75 which means more than the minimum increment asked.was it a wrong message given by gixen or was there another problem?thanks for explaining what happened .regards
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mario
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Joined: 03 Oct 2006
Posts: 6693

PostPosted: Mon Oct 13, 2008 6:53 am    Post subject: Reply with quote

You're right, something is wrong, I'll look into this.
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mario
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Joined: 03 Oct 2006
Posts: 6693

PostPosted: Mon Oct 13, 2008 7:47 am    Post subject: Reply with quote

I found that a wrong price was fetched in this case. I'm very sorry for your lost auction - I'll take measures to fix this today.
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mario
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Joined: 03 Oct 2006
Posts: 6693

PostPosted: Mon Oct 13, 2008 8:46 am    Post subject: Reply with quote

This is fixed now - please let me know if you notice anything like this again. Thank you very much for reporting the problem.
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calomayo
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PostPosted: Mon Oct 13, 2008 9:07 am    Post subject: thanks Reply with quote

Hi, thanks for your fast response and for fixing the problem,and don't worry, it was not an important item anyway.it's been nearly a year that i am using gixen,and i am very satisfied,today i won 3 auctions with no problem.
Wish you all the best
thanks.
regards
Mario
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mjohn1111
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PostPosted: Tue Oct 14, 2008 3:21 am    Post subject: Bid problem Reply with quote

Item number:330275706367

My max bid was not executed and I met the incremental qualifications. I lost the auction.
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mario
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Joined: 03 Oct 2006
Posts: 6693

PostPosted: Tue Oct 14, 2008 3:28 am    Post subject: Reply with quote

John, this item number was never even entered into Gixen.
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PostPosted: Tue Oct 14, 2008 5:51 pm    Post subject: Reply with quote

Gixen bid for me as I was asleep when the action closed and I do not have any other snipe accounts with any one else.
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mario
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Joined: 03 Oct 2006
Posts: 6693

PostPosted: Wed Oct 15, 2008 5:40 am    Post subject: Reply with quote

Well, again, this item number was never in the Gixen database. What is your ebay username?
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