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Restoring cancelled subscription

 
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DanielF
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PostPosted: Fri Jan 26, 2024 3:27 am    Post subject: Restoring cancelled subscription Reply with quote

I recently changed banks, but before changing my payment method in PayPal, I had to cancel all recurring payments, including for Gixen.

How do I renew my annual subscription, to restart from when it was last paid?
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Cupid



Joined: 09 Aug 2007
Posts: 7675
Location: Bristol, UK

PostPosted: Fri Jan 26, 2024 3:59 am    Post subject: Reply with quote

As far as I am aware, recurring payments start when you set them up and recur annually/biannually after that.

So, if you do not wish to be oversubscribed it is best to look at the top of the Settings page to see when your Subscription is due to run out and then set yourself a reminder to set up your recurring payment again just before that date.

Anything more complicated than that would involve Mario having to manually set something up just for you, if that is even possible using the Paypal system, and for that you'd first need to contact him direct, to discuss your individual circumstances, via email at the support address given on the Contact page.
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