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Can\'t upload csv

 
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EdnaK
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PostPosted: Wed Jan 24, 2024 12:25 am    Post subject: Can\'t upload csv Reply with quote

Hi Mario,
Just tried to upload a CSV and get the error: \"This page isn?t working right now. xxx.gixen.com can't currently handle this request.
HTTP ERROR 500\"
Thanks
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mario
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Joined: 03 Oct 2006
Posts: 7304

PostPosted: Wed Jan 24, 2024 11:53 am    Post subject: Reply with quote

Can you please send me (by email) the csv file you are trying to import? I need it to replicate the problem.
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EdnaK
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PostPosted: Wed Jan 24, 2024 11:09 pm    Post subject: Can\'t upload csv Reply with quote

Hi Mario,

Problem sorted. The item numbers had defaulted to scientific notation. I formatted the cells to numbers with no decimal places and it worked.
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mwoicke
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PostPosted: Sun Jan 18, 2026 8:15 pm    Post subject: Import Template Sample Reply with quote

Quote:
Can you please send me (by email) the csv file you are trying to import? I need it to replicate the problem.


Hi Mario,

I am having issues myself on this. Can you possibly provide a csv template for us to follow?

Thanks!
Mike
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PostPosted: Sun Jan 18, 2026 8:15 pm    Post subject: Import Template Sample

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Cupid



Joined: 09 Aug 2007
Posts: 8107
Location: Bristol, UK

PostPosted: Mon Jan 19, 2026 3:18 am    Post subject: Re: Import Template Sample Reply with quote

Quote:
mwoicke wrote:
Can you possibly provide a csv template for us to follow?


I believe the format for import is the same as for export.

So, add a snipe manually, do an export and you have your template.
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Mark
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