Username
Password
Login is SSL protected. By clicking on "Log in Now" you agree to gixen.com terms of usage.


   SearchSearch     

Transfer Account - Not Receiving Code?

 
Post new topic   Reply to topic    Gixen.com Forum Index -> Support
View previous topic :: View next topic  
Author Message
theendoftime
Guest





PostPosted: Wed Dec 06, 2023 5:48 pm    Post subject: Transfer Account - Not Receiving Code? Reply with quote

I am trying to transfer my account from one username to another but I am not receiving the confirmation code to my email.

I have checked my junk mail and it is not there either.

I have contacted support_at_gixen.com to notify of this but after 24 hours there has been no response.

Can you please fix this issue Mario?
Back to top
Cupid



Joined: 09 Aug 2007
Posts: 7614
Location: Bristol, UK

PostPosted: Thu Dec 07, 2023 4:53 am    Post subject: Reply with quote

You have done the right thing by using the support email. Please check that you included all the information about the Gixen ids that you want to transfer from and to (not including any password information though, of course).

There are often more support requests at this time of year so please give him a few days to get through them all.
_________________
Mark
Back to top
View user's profile Send private message
mario
Site Admin


Joined: 03 Oct 2006
Posts: 7142

PostPosted: Wed Dec 13, 2023 6:02 pm    Post subject: Reply with quote

Please email me and include details.
Back to top
View user's profile Send private message Send e-mail
Display posts from previous:   
Post new topic   Reply to topic    Gixen.com Forum Index -> Support All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

© 2006 - 2023 Gixen.com. Forum powered by phpBB © 2001, 2005 phpBB Group.