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GIXEN did not place my bid and I lost the item!

 
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atomicjon
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PostPosted: Mon Sep 25, 2023 11:14 am    Post subject: GIXEN did not place my bid and I lost the item! Reply with quote

eBay Item Nio, 355043599873

I successfully scheduled a bid of 208.88. The item sold an hour ago for $158.50! The reason given was 'Invalid Authorization'. I have been using this same account successfully for years. I really wanted this item. What good is this product?
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Joined: 09 Aug 2007
Posts: 7650
Location: Bristol, UK

PostPosted: Mon Sep 25, 2023 11:57 am    Post subject: Reply with quote

Ebay automatically revokes authorisations older than 18 months, or when you change any credentials on their site.

You can renew it using the second section of the Settings page after logging in here.
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ronmc2
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PostPosted: Sun Oct 08, 2023 1:10 pm    Post subject: Re-authorization Reply with quote

What is the "second section" called?
I've forgotten how to Re-authorize, and Ebay doesn't know
Their Settings are for Ebay Settings not Gixen.
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Cupid



Joined: 09 Aug 2007
Posts: 7650
Location: Bristol, UK

PostPosted: Sun Oct 08, 2023 1:14 pm    Post subject: Reply with quote

It is called 'eBay authorization status' the renewal process is described, with pictures, in this blog:

https://www.gixen.com/blog/ebay-third-party-authorizations/
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PostPosted: Sun Oct 08, 2023 1:14 pm    Post subject:

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ronmc2
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PostPosted: Sun Oct 08, 2023 1:27 pm    Post subject: Re-authorization Reply with quote

155769472591--No bid. Relisted Item# 155811288238
"Your eBay authorization for eBay account r***c2 expires on Sat, Nov 9, 2024."
So my status was fine in Sept. Now what?
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Cupid



Joined: 09 Aug 2007
Posts: 7650
Location: Bristol, UK

PostPosted: Sun Oct 08, 2023 5:17 pm    Post subject: Reply with quote

If the reason given for the failure is the authorization, renew it anyway.

There can be other reasons why Ebay revokes the authorisation early, without informing Gixen.

What exactly was the status of the snipe after the auction had completed ?
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ronmc2
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PostPosted: Sun Oct 08, 2023 6:25 pm    Post subject: Reply with quote

Not sold.
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Cupid



Joined: 09 Aug 2007
Posts: 7650
Location: Bristol, UK

PostPosted: Mon Oct 09, 2023 7:30 am    Post subject: Reply with quote

ronmc2 wrote:
Not sold.


As a status of a Gixen snipe, displayed on the Gixen web interface ? That's not one I've ever seen before.
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