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Upgraded But Not Working

 
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Blueocho
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PostPosted: Fri Feb 10, 2023 8:58 am    Post subject: Upgraded But Not Working Reply with quote

I've purchased a year subscription to the Mirror through paypal, but my account is acting like I haven't upgraded. How long does it take to apply? I've logged out and back in with no changes.
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Cupid



Joined: 09 Aug 2007
Posts: 7343
Location: Bristol, UK

PostPosted: Fri Feb 10, 2023 9:07 am    Post subject: Reply with quote

Normally it's done by the time you get the email notification from Paypal that the payment has been made.

If it's still not upgrading, first check that you are logging into the Gixen account for which the payment has been made and if so please contact Mario direct via email with the details, including your Gixen id, at the support address provided on the Contact page.
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mario
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Joined: 03 Oct 2006
Posts: 7006

PostPosted: Fri Feb 10, 2023 10:44 am    Post subject: Reply with quote

Please email me and include your username. This is typically instant or almost instant after payment.
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