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Gixen Button not showing up in Ebay

 
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djsstamps
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PostPosted: Fri Jan 13, 2023 6:36 am    Post subject: Gixen Button not showing up in Ebay Reply with quote

My Gixen button was there last night, but not today.

I relinkled my ebay, and its good till 2024.

Any ideas whats going on?

Thanks
Danny

example - 234851232438
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Fri Jan 13, 2023 8:47 am    Post subject: Reply with quote

Which browser are you using ?

If it's Chrome, perhaps this is the same issue as reported here ?
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djsstamps
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PostPosted: Fri Jan 13, 2023 8:55 am    Post subject: ebay button not working Reply with quote

HI

I tried in chrome and edge and on my android. Same issue.

Thanks
Danny


no pop ups are showing up
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djsstamps
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PostPosted: Fri Jan 13, 2023 9:01 am    Post subject: You were correct - fixed now thanks! Reply with quote

Thanks - it was the extension issue.
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PostPosted: Fri Jan 13, 2023 9:01 am    Post subject: You were correct - fixed now thanks!

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tradecentre11
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PostPosted: Fri Jan 13, 2023 10:21 am    Post subject: Reply with quote

had same issue on Chrome, extension was disabled with a message;

This extension violates the Chrome Web Store policy.

Have re enabled and now working but warning is still there
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Sun Jan 15, 2023 6:59 am    Post subject: Reply with quote

Keith has now reported that he investigated the issue with the Chrome version and the fixed version is now in the process of being validated.
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Bolstix
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PostPosted: Mon Jan 23, 2023 3:29 pm    Post subject: Button Periodically Not Showing in eBay Reply with quote

As above, the Gixen button used to show up reliably on eBay webpages. Now sometimes the button shows, and other times it does not.

I've noticed that sometimes refreshing the page will make the button appear.
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Bolstix
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PostPosted: Mon Jan 23, 2023 3:30 pm    Post subject: As above Reply with quote

Sorry, forgot to report: Using Safari on Macintosh.
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Tue Jan 24, 2023 4:58 am    Post subject: Reply with quote

Please can you report these issues on the thread that Keith monitors to provide support here:

https://www.gixen.com/forum/viewtopic.php?t=8659

.. and yes, always mention the browser and if possible the version number of the browser you are using since that is the most significant factor with these browser extensions.
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