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Not keeping up with current bid

 
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Cjdkc
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PostPosted: Wed May 04, 2022 9:04 am    Post subject: Not keeping up with current bid Reply with quote

I'm a new and generally satisfied user. My only concern is twice now Gixen desktop and Gixen phone app did not have the curre bid listed. It stopped keeping up and I did not realize my bids were now low. I generally check the desktop and look for the yellow highlighted bids that show I've been outbid or the auction has ended. It did keep up initially as bidders bid, but then stopped. My low bid was recognized only after I lost the auction' and that's when the bid price changed.since then I've checked my watched list and found it has not kept up on some other bids. If I delete the bid and re_add it or modify it, the current bid price updates. Appears to be a bug of some kind. No item ids as bids are over
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Thu May 05, 2022 5:53 am    Post subject: Reply with quote

This is not a bug, it's by design, the resources required to monitor all Ebay auctions in real time would be prohibitive, so the auction prices are updated periodically, more frequently towards the end of the auction.

The next few scheduled ones are also updated when you log in, but not all of them if you have scheduled a lot.

You can also use the refresh button to request an update, but again I don't think it's designed to update them all when you have a lot, and it should be used sparingly.

An alternative is to use the Gixen Desktop Manager, if you have a Windows based computer, that can use your own computers resources to constantly fetch the prices direct from Ebay if you configure it to do so.
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