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Can't log in from IOS app / No issues with Web

 
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jeallen
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PostPosted: Tue Apr 12, 2022 7:46 am    Post subject: Can't log in from IOS app / No issues with Web Reply with quote

I can't log in from the IOS app (iPhone Cool / No issues with using the Web from my phone and desktop.

I deleted the app, rebooted the phone and re-installed the app. It still says invalid password.
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Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Tue Apr 12, 2022 7:50 am    Post subject: Reply with quote

Are you typing in your credentials from scratch, or using values stored in your phone ?
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jeallen
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PostPosted: Wed Apr 13, 2022 8:09 am    Post subject: Reply with quote

Ive tried both.
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Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Wed Apr 13, 2022 8:53 am    Post subject: Reply with quote

It's probably best to email Mario direct then. Only he has access to details about your Gixen account.

He can be contacted at the support address given on the Contact page.

Please include your Gixen id in the email, but not your password.
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PostPosted: Wed Apr 13, 2022 8:53 am    Post subject:

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mario
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Joined: 03 Oct 2006
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PostPosted: Wed Apr 13, 2022 3:36 pm    Post subject: Reply with quote

Yes, please email me and include your username.
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