Username
Password
Login is SSL protected. By clicking on "Log in Now" you agree to gixen.com terms of usage.


   SearchSearch     

items appear as \"ended\"; emails say \"canc

 
Post new topic   Reply to topic    Gixen.com Forum Index -> Support
View previous topic :: View next topic  
Author Message
complete3d
Guest





PostPosted: Thu Mar 17, 2022 10:31 am    Post subject: items appear as \"ended\"; emails say \"canc Reply with quote

#144450227687

The email I received from Gixen says this item was Cancelled
The information in "my snipes" says this item Ended.

In fact, the item did end. The winning price was well below my bid in Gixen, but it appears that Gixen didn't execute properly.

Thanks for any clarification around this.

It also happened in #144450226665.

Thanks!
Back to top
Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Fri Mar 18, 2022 4:34 am    Post subject: Reply with quote

I would only expect a Cancelled status when using a Group and therefore as a result of the outcome of an auction that ended earlier within the same group.

Were these snipes entered as members of a Group ?
_________________
Mark
Back to top
View user's profile Send private message
mario
Site Admin


Joined: 03 Oct 2006
Posts: 7110

PostPosted: Fri Mar 18, 2022 8:52 am    Post subject: Reply with quote

These were indeed group snipes.

I will see that I make it more obvious that groups are not a cosmetic thing, but rather a feature that should be understood before using.
Back to top
View user's profile Send private message Send e-mail
Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Fri Mar 18, 2022 10:41 am    Post subject: Reply with quote

I think it's likely that more new users, without Mirror subscriptions, are going to use groups since it now appears to allow them to enter more snipes before they reach the limit now imposed on such users.

I therefore agree that further explanation of the function is probably desirable.
_________________
Mark
Back to top
View user's profile Send private message
Gixen
Advertisements





PostPosted: Fri Mar 18, 2022 10:41 am    Post subject:

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Gixen.com Forum Index -> Support All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

© 2006 - 2023 Gixen.com. Forum powered by phpBB © 2001, 2005 phpBB Group.