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cross border bids

 
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Keppy3737
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PostPosted: Fri Oct 01, 2021 7:46 pm    Post subject: cross border bids Reply with quote

Hi...

I have been having problem since the new Gixen interface.

I am in Canada, but I have two Gixen accounts, one with a Canadian address for items delivered to Canada, and a totally separate USA account for items delivered to the USA.

The Canadian account works properly, but suddenly the US account will not accept my bids.

I get the following error message: "Could not add this item... auction or money format not valid - This snipe may have been entered too late into Gixen and may not be executed."

This has never been a problem before.
I am on a Mac using the latest system.

Any help would be appreciated. THANKS
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Cupid



Joined: 09 Aug 2007
Posts: 7567
Location: Bristol, UK

PostPosted: Sat Oct 02, 2021 4:54 am    Post subject: Reply with quote

This is the message that you get when Gixen isn't receiving any input from the 'Your bid:' box on the snipes page, what exactly is being input there ? Including any leading or trailing blanks or tabs ?
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mario
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Joined: 03 Oct 2006
Posts: 7110

PostPosted: Sat Oct 02, 2021 5:04 am    Post subject: Reply with quote

Keppy3737,

This has nothing to do with account - you must be entering something wrong. Can you copy / paste the exact (and complete) error message?
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Keppy3737
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PostPosted: Sat Oct 02, 2021 2:36 pm    Post subject: Cross border bidding Reply with quote

Hi,
Thanks for your replies... but...

strangely, today it is working!
I’m wondering if I simply needed to refresh the page?

If I have any more problems I’ll ask again.
Thanks! Very Happy
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PostPosted: Sat Oct 02, 2021 2:36 pm    Post subject: Cross border bidding

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