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Password reset not working

 
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ca1iban
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PostPosted: Fri Oct 01, 2021 9:07 pm    Post subject: Password reset not working Reply with quote

Hello,

I'm trying to use the password reset as it seems I've forgotten mine. I used the username recovery to make sure I was putting in the correct username and I am. No email ever arrives. Very strange since the account name email works fine.

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Cupid



Joined: 09 Aug 2007
Posts: 7034
Location: Bristol, UK

PostPosted: Sat Oct 02, 2021 4:59 am    Post subject: Reply with quote

In these circumstances, if the email isn't even getting delivered to your spam folder it's best to contact Mario direct, via email, at the support address provided on the Contact page. Please always include your Gixen username in all correspondence.
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mario
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Joined: 03 Oct 2006
Posts: 6875

PostPosted: Sat Oct 02, 2021 5:04 am    Post subject: Reply with quote

Yes, please email me and include your username.
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