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Error when adding an item

 
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Dominique
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PostPosted: Thu Apr 09, 2020 7:41 am    Post subject: Error when adding an item Reply with quote

Hello,

When I try to add this item (from ebay.fr) 223969051585 I get an error message :

Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (223969051585)(1, -1).

I have the same error for an ebay.com item

Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (114178614528)(1, -1).

Regards
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maomig
Guest





PostPosted: Thu Apr 09, 2020 7:52 am    Post subject: Reply with quote

I have the very same problem on eBay.it

Error (254557671812): array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error (333567309342): array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error (143574914509): array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error (174245215888): array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error (303534455405): array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )

hope you will solve it as soon as possible
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Cupid



Joined: 09 Aug 2007
Posts: 6649
Location: Bristol, UK

PostPosted: Thu Apr 09, 2020 9:16 am    Post subject: Reply with quote

I think this is most likely due to your authorisation with Ebay becoming invalid.

So can I ask you to renew that, using the second section on the Settings page, before trying again, and then reporting back here whether that solves the problem for you ?
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Guest






PostPosted: Thu Apr 09, 2020 10:35 am    Post subject: Reply with quote

Hi,

I renewed my account, it doesn't solve the issue.

Your eBay authorization for eBay account (redacted) expires on Fri, Oct 8, 2021.

And still the same error message

Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (114178614528)(1, -1).
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Cupid



Joined: 09 Aug 2007
Posts: 6649
Location: Bristol, UK

PostPosted: Thu Apr 09, 2020 11:23 am    Post subject: Reply with quote

I can add that item (114178614528) as a snipe, so it's not to do with the item as such.

Is this when adding the item via the web interface using the 'Add' button ?
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PostPosted: Thu Apr 09, 2020 11:36 am    Post subject: Reply with quote

Cupid wrote:

Is this when adding the item via the web interface using the 'Add' button ?


I tried with the Web interface as the Add button didn't work.

The error message is from the Web interface.
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raph1383
Guest





PostPosted: Thu Apr 09, 2020 2:21 pm    Post subject: Reply with quote

Cupid wrote:
I can add that item (114178614528) as a snipe, so it's not to do with the item as such.

Is this when adding the item via the web interface using the 'Add' button ?


I also find the same mistake. I have tried in every way. reconnecting the account. and also by deleting third party authorizations from the settings on the ebay website. but the problem remains and makes it impossible to use gixen.

This is the message:

Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (202956512150)(1, -1).

it also happens by trying to click on the import watch list


It also occurs on the desktop manager but with a different message: "api returned: error (253): array."

I noticed on the ebay technical site that it is indicated that from 30/03 the bees only work more with https connection. Could this be the problem?


How can I solve? Please help us, we can't use gixen at the moment.
Raph
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6740

PostPosted: Thu Apr 09, 2020 6:10 pm    Post subject: Reply with quote

What is your target site?

This can happen if item id you are trying to add is not available on the marketplace your target is set to.

Try changing your target site to "United States" (ebay.com) and see if you still get the same error.
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raph1383
Guest





PostPosted: Thu Apr 09, 2020 10:15 pm    Post subject: Reply with quote

mario wrote:
What is your target site?

This can happen if item id you are trying to add is not available on the marketplace your target is set to.

Try changing your target site to "United States" (ebay.com) and see if you still get the same error.


the country set is Italy. yesterday I tried to change it but the problem remained. I tried again today and nothing changes.


however, the objects to be loaded are present on Ebay Italy. how can i solve?
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lukapi
Guest





PostPosted: Thu Apr 09, 2020 11:33 pm    Post subject: Same problem Reply with quote

mario wrote:
What is your target site?

This can happen if item id you are trying to add is not available on the marketplace your target is set to.

Try changing your target site to "United States" (ebay.com) and see if you still get the same error.


Hi everyone,

Same problem here in France since 2 hours :

Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (133381405306)(1, -1).


Maybe this could help, I'm seeing the item in history but the auction hasn't ended. The problem occured when I tried to modify my max bid on the mobile website on my mobile.

Best
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lukapi
Guest





PostPosted: Thu Apr 09, 2020 11:36 pm    Post subject: Re: Same problem Reply with quote

lukapi wrote:
mario wrote:
What is your target site?

This can happen if item id you are trying to add is not available on the marketplace your target is set to.

Try changing your target site to "United States" (ebay.com) and see if you still get the same error.


Hi everyone,

Same problem here in France since 2 hours :

Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (133381405306)(1, -1).


Maybe this could help, I'm seeing the item in history but the auction hasn't ended. The problem occured when I tried to modify my max bid on the mobile website on my mobile.

Best


And I did try to change the target site in Gixen's settings but no effect
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raph1383
Guest





PostPosted: Fri Apr 10, 2020 12:20 am    Post subject: Re: Same problem Reply with quote

lukapi wrote:
lukapi wrote:
mario wrote:
What is your target site?

This can happen if item id you are trying to add is not available on the marketplace your target is set to.

Try changing your target site to "United States" (ebay.com) and see if you still get the same error.


Hi everyone,

Same problem here in France since 2 hours :

Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (133381405306)(1, -1).


Maybe this could help, I'm seeing the item in history but the auction hasn't ended. The problem occured when I tried to modify my max bid on the mobile website on my mobile.

Best


And I did try to change the target site in Gixen's settings but no effect


I don't know if it can help, maybe it's just a coincidence.
Until the day before yesterday I had a free account. I performed the paid upgrade these days; it seems to me that the problem arose only after the upgrade; I don't remember though if I had already added other items after the upgrade and before the error.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6740

PostPosted: Fri Apr 10, 2020 3:49 am    Post subject: Reply with quote

I looked into this. My best guess (and at this point it's just a guess) is that eBay rolled out some changes, which affected France and Italy marketplaces.

I put in place some temporary workaround that should allow users to schedule snipes. I am inquiring with eBay to find out if my hypothesis is true.
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lukapi
Guest





PostPosted: Fri Apr 10, 2020 4:03 am    Post subject: Reply with quote

mario wrote:
I looked into this. My best guess (and at this point it's just a guess) is that eBay rolled out some changes, which affected France and Italy marketplaces.

I put in place some temporary workaround that should allow users to schedule snipes. I am inquiring with eBay to find out if my hypothesis is true.


Thanks Mario
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 6740

PostPosted: Fri Apr 10, 2020 4:16 am    Post subject: Reply with quote

So far I found that of all the international markets, affected are France, Italy and Spain. Canada, UK and Germany seem to be fine.

Either way, a workaround is now in place, so all users should be able to add snipes again.
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raph1383
Guest





PostPosted: Fri Apr 10, 2020 4:19 am    Post subject: Reply with quote

mario wrote:
I looked into this. My best guess (and at this point it's just a guess) is that eBay rolled out some changes, which affected France and Italy marketplaces.

I put in place some temporary workaround that should allow users to schedule snipes. I am inquiring with eBay to find out if my hypothesis is true.


thank you very much, mario.
raph
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Dominqque
Guest





PostPosted: Fri Apr 10, 2020 5:55 am    Post subject: Reply with quote

Hi

It worked for me too, thanks.
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f1losof
Guest





PostPosted: Sun May 09, 2021 6:27 am    Post subject: Reply with quote

It happens again:
Quote:
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (54960616074)(1, -1).


Settings:
Quote:
eBay authorization status: Active.
Your eBay authorization for eBay account f***sof expires on Mon, Nov 7, 2022.

Quote:
Your snipe from the main server is sent to the following ebay country site: United States.
Your snipe from the mirror server is sent to the following ebay country site: Germany.
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Cupid



Joined: 09 Aug 2007
Posts: 6649
Location: Bristol, UK

PostPosted: Mon May 10, 2021 9:44 am    Post subject: Reply with quote

I can't find an item with auction id 54960616074 on Ebay either, are you sure that item is still available on their site ?

N.B. Most of this thread is old, from April 2020.
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